Receptionist-East Brainerd

General Information

Ref #

52415

Department

Clerical

Job Site

East Brainerd Animal Hospital

Date Published

07-07-2026

Pay Class

Full-Time

Base Min.

$ 13

Base Max.

$ 14.5

Description & Requirements

Company Overview

At East Brainerd Animal Hospital, you are joining a dedicated team committed to providing compassionate, top-tier small animal care. Our commitment to excellence is officially recognized, as we are proud to be an AAHA Accredited practice. This accreditation reflects our deep focus on adhering to the highest standards of veterinary medicine and patient safety. The trust we have earned from the local community is clear, supported by our exceptional 4.8-star Google rating. If you are looking for a place where you can immediately contribute meaningful work and truly grow your career, this is your opportunity.

We understand that your success is critical to the care we provide. As a teammate here, you benefit from a foundational commitment to continuous improvement and education. We are part of a network that actively invests in helping you achieve your professional goals, whether that means pursuing credentialing as a veterinary technician or moving into leadership roles. You will find internal mentorship and support programs designed to ensure you do your best work every single day, giving you the tools necessary to focus entirely on delivering outstanding patient care.

Practicing high-quality medicine is the cornerstone of our identity. Because we focus exclusively on small animals, we offer a concentrated environment where complex medical cases are handled with deep expertise and collaboration. Our veterinarians routinely have access to internal specialty consultations, ensuring that we never stop learning and that challenging cases receive the comprehensive input they require. This emphasis on collaborative medical excellence ensures you are always challenged and supported in pushing the boundaries of what is possible in veterinary health care.

East Brainerd Animal Hospital is located in the vibrant and welcoming city of Chattanooga, Tennessee. Known as the Scenic City, Chattanooga offers an exceptional quality of life, balancing metropolitan amenities with incredible access to the outdoors. Whether you enjoy hiking, rock climbing, or water sports on the Tennessee River, the opportunities for adventure are endless. When you are off the clock, you can explore the thriving downtown area, enjoy the local music scene, or appreciate the unique blend of Southern charm and innovation that makes Chattanooga an outstanding place to live and establish roots.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and …