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Hotel Front Desk Supervisor

Hilton DFW Lakes · Grapevine, Texas · Posted Jul 3, 2026

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SUMMARY

Responsible for overseeing the operations of the Front desk including supervising, training, and evaluating Front Desk Agents. Ensure that all procedures are performed to the hotel’s standards. Perform the daily responsibilities of a Front Desk Agent and assist where necessary to ensure optimum service to guest, visitors and all departments. Direct performance of staff and follow up with corrections where needed.

EDUCATION and/or EXPERIENCE

High School Graduate. Minimum of 1 year hotel front desk experience in a supervisory position . Knowledge of HPMS

Job Type: Full-time

Salary: $18 an hour based on experience

Only those who meet the minimum qualifications will be considered for an interview.

We offer an excellent benefits package which includes:

Medical, dental, vision, prescription, disability and life insurance.

Employer matched 401 K

Vacation, sick and holiday pay

Outstanding Employee rate hotel discounts in all Hilton family of hotels

Free Meals

Free Parking

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience:

  • Front Desk Supervisory: 1 year (Required)

Work Location: In person

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