Houseperson I, (Seasonal Full-Time, Part-Time, On-Call)

We are looking for talented professionals to be a part of a dynamic team. We place a focus on professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.

JOB SUMMARY

Provide day-to-day household and general public area cleaning, organization, and errands of the Ranch. Provide assistance to the team of Housekeepers, respond to guest requests, identify and report preventative maintenance issues in guest homes, and assist with day-to-day household cleaning.

ESSENTIAL DUTIES RESPONSIBILITIES

Respond promptly to requests from guests and other departments.

Identify and report preventative or other maintenance issues in guest homes or public areas.

Report any damages or maintenance problems to the manager.

Deliver guest requests, items, and amenities in a timely manner

Set up and breakdown of furniture items in guest homes as requested

Make up cribs and rollaway beds; transport to designated homes

Maintain all cleaning equipment and materials in safe and sanitary working conditions

Visually inspect tools, equipment, or machines (e.g., to identify defects)

Operate cleaning equipment (i.e., carpet cleaner, power washer, floor polisher/buffer)

Maintain organized garages and any storage areas

Maintain organized outdoor areas including covering BBQs when away from the house as well as putting on furniture covers as necessary (out of town, weather, etc.)

Maintain cleanliness by scrubbing decks, and power washing of walkways

Interior and exterior window cleaning

Keep work area neat and organized

Remove dust, spots, and smears from windows, frames and ledges, wash windows as assigned

Remove dust, dirt marks and fingerprint from doors and door frames

Dust clean, and polish furniture, fixtures and fittings, clean surfaces

Transport guest laundry and dry cleaning to correct guest home

Remove trash and strip dirty linens from home

Handle guest requests for shoe cleaning as assigned; retrieve shoes from guest home, clean shoes and return to guest home.

Turn mattress and box springs according to rotation schedule

Responsible for trash removal and cleaning employee breakroom, restrooms and administrative offices.

Responsible for completing daily assignment sheet

Maintain any company owned equipment assigned (phone, computer, etc.)

Perform duties of a Housekeeper as needed

Perform other reasonable job duties as assigned by supervisor or management.

EDUCATION REQUIREMENTS

High school diploma or equivalent

JOB SKILLS AND QUALIFICATIONS

Experience with working in a private home of HNW families

Meticulous attention to detail

Ability to interact with guest, as needed

Able to adjust for fast paced environment and changes to schedule

Ability to understand owner preferences/expectations

Respect for, and emphasis on, confidentiality and privacy regarding the owner’s private life

Basic computer skills, familiar with Google Suite, or Microsoft Office and responding to emails

Must have valid driver license

Must be available to work variable shifts, weekends, and holidays during certain periods of the year

PHYSICAL DEMANDS WORKING CONDITIONS

Move, lift, carry and place objects weighing less than or equal to 50 lbs., without assistance and excess of 50 lbs., with assistance

Ability to push and pull work-related machinery and equipment

Reach overhead, and below the knees, including bending, twisting, pulling, and stooping.

Grasps, turn and manipulate objects of varying size and weight, requiring fine motor skills, and hand-eye coordination.

Move up and down a ladder

Stand, sit, kneel or walk for an extended period across an entire work shift

Working with cleaning solutions and solvents

Working in outdoors with or without wet, dusty or windy weather conditions

Able to drive a side by side “Utility” vehicle

Able to drive a large Sprinter van

Reliable vehicle to get to and from work or other reliable transportation

COMPETENCIES

Communication: Communicates clearly and concisely, both written and verbal. Able to communicate insights and understanding of issues or problems in a skillful way with colleagues, external parties and owners. Passes on important information.

Trustworthiness and integrity, always acting in the best interest of the owner.

Ability to work independently and in a team setting.

Critical Thinking : Asks the right questions to obtain the information needed to size up a situation properly. Anticipates and responds quickly to problems. Finds ways to get projects accomplished efficiently. Attention to Detail: The ability to listen to and understand information and ideas presented through spoken words and sentences.

Take Initiative.

Works well under pressure.

Proactive: goes above and beyond what needs to be done. Has the confidence to initiate action independently; addresses unexpected problems or opportunities without prompting.

Team Player: Connects …