Office Manager/Studio Operations

Office Manager

Tiffany's School of Dance & Performing Arts Center

Become the Heart of Our Studio

At Tiffany's School of Dance & Performing Arts Center, we believe dance is about so much more than learning steps. It's about building confidence, creating lifelong friendships, discovering passions, and helping every child become the very best version of themselves.

Behind every incredible class, unforgettable recital, and smiling family is an amazing office team making it all happen.

We're looking for a warm, organized, people-loving Office Manager who thrives in a fast-paced environment and loves bringing order to the excitement. If you're someone who enjoys helping people, solving problems, learning new technology, and being an essential part of a growing business, we'd love to meet you.

This isn't just an administrative position—it's an opportunity to become one of the most important members of our studio family.

*Please note that this position will be at both of our studio locations in Skaneateles and Syracuse. The addresses are 1351 E. Genesee St. Skaneateles and 1127 Grand Ave. Syracuse.

About Tiffany's

For over 17 years, Tiffany's School of Dance & Performing Arts Center has been inspiring children through dance, cheer, acro, tumbling, aerial arts, and performing arts education.

Our mission is simple:

To enrich our students' lives through the performing arts while cultivating a nurturing, confidence-building community that creates ripples through our studio and beyond.

Everything we do is guided by our core values:

• Impact
• Joy
• Passion
• Believe
• Excellence

When families walk through our doors, we want them to feel welcomed, cared for, and excited to be here. Our Office Managers play an enormous role in creating that experience every single day.

What You'll Do

Every day looks a little different, but your primary responsibility is helping our studio run smoothly while providing exceptional customer service to our families.

You'll help by:

• Greeting families and students with warmth and enthusiasm
• Answering questions and providing exceptional customer service
• Assisting with registration and enrollment
• Managing family accounts, payments, invoices, and billing
• Maintaining accurate records within our studio management software
• Keeping our front desk organized, welcoming, and efficient
• Supporting recital, performance, and event preparation
• Assisting with costumes, tickets, programs, attendance, and studio events
• Communicating with families by phone, email, and in person
• Helping our instructors and leadership team stay organized
• Maintaining a clean, professional studio environment
• Jumping in wherever needed to support the team

No two days are exactly alike—which is one of the things our team loves most.

We're Looking For Someone Who...

You don't need to know everything about dance—but you do need to love working with people.

Our ideal candidate is:

• Friendly, warm, and genuinely enjoys helping others
• Highly organized and detail-oriented
• Comfortable juggling multiple tasks at once
• A quick learner who enjoys technology
• Calm under pressure
• Dependable and trustworthy
• A great communicator
• Positive, flexible, and solutions-focused
• Someone who enjoys being part of a team
• Someone who notices what needs to be done without being asked

If you're the type of person who makes lists, color-codes calendars, loves checking things off, and enjoys making people's day a little easier—you'll probably fit right in.

Technology You'll Use

We use Apple computers and cloud-based software to keep our studio running efficiently.

Experience with the following is helpful:

• Apple computers (iMac, MacBook)
• Google Workspace
• Email and calendar management
• Learning new software quickly

Experience with dance studio software is a plus—but we're happy to train the right person.

Schedule

This is a part-time, in-person position.

Typical hours include:

• Weekdays: Approximately 3:00 PM–9:00 PM
• Saturday mornings: Approximately 8:30 AM–1:00 PM

Additional hours may be available during recital season, performances, summer programs, and special events.

Why You'll Love Working Here

We're proud of the culture we've built.

Our team genuinely enjoys coming to work because we:

• Support one another
• Celebrate wins together
• Value every team member's ideas
• Invest in training and professional growth
• Believe work should be both meaningful and fun

Every day you'll help create experiences that children and families will remember for years to come.

Benefits

• Employee discounts on classes
• Positive and supportive work environment
• Opportunities for growth within the organization
• Be part of an inspiring team making a difference in children's lives

We'd Love to Meet You!

If you're looking for more than "just a job" and want to be part of a passionate team that changes lives through the performing arts, we'd love to hear from …