Account Executive, Concert & Event Sales

Organization Overview:

The Florida Panthers enter their 33 rd season in 2026-27 as one of the National Hockey League’s premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.

As the NHL’s southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round.

An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, “Heroes Among Us,” honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans’ affairs; children’s health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region. The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area.

Account Executive, Concert Event Sales

Organization: Florida Panthers Hockey Club / Sunrise Sports Entertainment

Department: Ticket Sales

Reports To: Manager, Premium Sales

FLSA Status: Exempt (Salaried)

Employment Type: Full-Time

Location: Amerant Bank Arena War Memorial Auditorium — On-Site, Not Remote-Eligible

Schedule: Flexibility required for evenings, weekends, and holidays

Job Summary

Sunrise Sports Entertainment, inclusive of Amerant Bank Arena (home of the Florida Panthers) and the War Memorial Auditorium, is seeking a driven and energetic Account Executive, Concert Event Sales . In this fast-paced, competitive, and rewarding environment, this individual will be responsible for selling Premium Seating, Concert Memberships, and Suite Rentals for concerts, family shows, and special events across both venues.

The Account Executive, Concert Event Sales will play a key role in maximizing revenue, building lasting client relationships, and contributing to an unparalleled premium experience for guests attending some of the biggest concerts and live entertainment events in the country. This is an on-site, full-time, salaried role reporting to the Manager, Premium Sales.

Essential Duties Responsibilities

Sales Strategy

Collaborate with the Manager, Premium Sales to develop and implement targeted sales strategies for Premium Seating, Concert Memberships, and Suite Rentals for concerts, family shows, and special events at Amerant Bank Arena and War Memorial Auditorium

Execute sales campaigns that drive new business, renewals, and upselling opportunities by leveraging market insights, client feedback, and competitive analysis

Conduct proactive prospecting, lead generation, and closing activities to achieve and exceed individual and departmental revenue goals

Identify and pursue new business opportunities through cold calling, networking, referrals, and community engagement

Client Relations Service

Build and maintain strong relationships with clients to grow account base through repeat business, referrals, and upgrades

Conduct in-venue appointments and premium space tours to assist in closing new business and showcasing the full scope of premium offerings

Handle incoming inquiries from sales prospects and existing clients with professionalism and urgency

Provide exceptional service through phone calls, emails, written communication, and in-person interactions both in and out of the office

Work events to support ticket sales and service initiatives, ensuring a best-in-class experience for premium clients

Operations Reporting

Complete 70+ touchpoints daily consisting of calls, emails, text messages, appointments, and other outreach activities

Follow organization process when using CRM and ticketing platforms (Unify, Amplify, SeatGeek, Salesforce) to manage pipelines, track engagement, and ensure accurate reporting

Optimize premium inventory for concerts, Florida Panthers games, and special events; identify and communicate potential gaps to leadership to ensure full utilization of all premium products

Meet or exceed weekly, monthly, and event-by-event ticket sales goals; provide regular updates to the Manager, Premium Sales on pipeline progress and revenue performance

Additional projects, tasks, and events as assigned

Qualifications

Required

Experience: Previous experience in sales, prefera…