Portuguese Customer Care for Cybersecurity Tech Giant - Work from Athens, Greece
Mercier Consultancy · TELECOMMUTE · Posted Jul 8, 2026
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Are you a Portuguese speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Portuguese -speaking Solutions Consultant to join one of the fastest growing and innovative digital solution providers in Greece! In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.
If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package , enabling you to relocate to Greece stress-free.
Key Responsibilities
Handle customer inquiries for Portuguese speaking customers via Inbound calls, Email and Chats.
Resolve complaints professionally to maintain high customer satisfaction.
Troubleshoot security-related issues, including account access, threats, vulnerabilities, and software problems
Accurately document all customer interactions in the CRM system.
Collaborate with internal teams to improve product support and customer service processes.
Collaborate with colleagues and other departments to achieve the best outcomes.
Meet quality and performance targets while maintaining professionalism.
Why Choose Greece?
Imagine finishing work and heading to a beach with crystal-clear waters, enjoying fresh Mediterranean cuisine, or exploring centuries of history and culture. Greece offers an incredible quality of life with over 300 days of sunshine each year, a relaxed lifestyle, welcoming communities, and a lower cost of living than many other European countries.
From vibrant cities like Athens and Thessaloniki to breathtaking islands and picturesque coastal towns, Greece combines exciting career opportunities with unforgettable experiences. Whether you enjoy outdoor adventures, world-renowned cuisine, rich cultural heritage, or simply a slower pace of life, Greece is the perfect place to build both your career and your lifestyle.
If you're looking for more than just a job, this is your chance to start a new adventure in one of Europe's most beautiful countries.