Customer Support Advisor

Job Summary:

Starbucks is seeking a Customer Support Advisor to assist with beverage preparation, customer service, and daily store operations in a fast-paced coffee shop environment. This role focuses on delivering excellent customer experiences by providing efficient service, maintaining product quality, and ensuring a clean and welcoming store atmosphere.

Key Responsibilities:

• Prepare coffee, espresso, and cold beverages according to company recipes and quality standards.
• Accurately take customer orders and process cash and card transactions at the register.
• Provide friendly, prompt, and personalized customer assistance.
• Prepare food items while following proper food safety and hygiene practices.
• Maintain cleanliness and organization of workstations, equipment, and customer areas.
• Restock cups, ingredients, and supplies throughout shifts as needed.
• Support drive-thru operations where applicable.
• Work collaboratively with team members to ensure fast and accurate order fulfillment.

Qualifications:

• Previous experience in customer service or food service preferred but not required.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks.
• Strong communication and interpersonal skills.
• Basic math skills for handling transactions accurately.
• Flexible availability including early mornings, evenings, weekends, and holidays.

Benefits:

• Health, dental, and vision insurance for eligible employees.
• 401(k) retirement plan with company matching contributions.
• Paid time off.
• Employee discounts and complimentary beverages during shifts.
• Tuition assistance programs.
• Tip sharing and performance-based pay opportunities.

About Us:

At Starbucks, we are committed to creating a welcoming and inclusive environment where both customers and partners feel valued. Our team members play a key role in delivering exceptional service and building meaningful community connections every day.