Associate Product Manager

NBCUniversal’s Enterprise Product Team builds products that provide essential capabilities to organizations throughout NBCUniversal. The team leverages deep relationships with our business engagement and engineering counterparts to build cohesive, end-to-end solutions for their clients or users. The product portfolio is aligned around critical NBCU functions such as Content/Title Management, Data & Analytics, Scheduling & Distribution, and Content Sales.

As a part of the Product team, you will be responsible for several products in your department. You will be in constant communication with clients on anything product related, including development progress, deliverables, and timelines. You will lead grooming sessions, and execute product demos, and walkthroughs. You are an expert in your area’s product features, capabilities, and functionality. You will be a consultant on new multi-product initiatives or programs. You will be a mentor to Product Specialists.

Essential Responsibilities

Product Lifecycle Management

Manage the end-to-end life cycle of products, from ideation through delivery and ongoing optimization.

Define and own overall product vision, strategy, and success metrics for key initiatives, including data warehouse and business intelligence platforms.

Roadmap & Backlog Ownership

Develop and maintain feature roadmaps, prioritizing capabilities based on business needs and strategic goals.

Lead grooming sessions to ensure a consistently up-to-date backlog of clearly defined features and user stories.

Fully document product features and capabilities in JIRA, including measurable acceptance criteria.

Stakeholder Engagement & Requirements Gathering

Collaborate across functions (Engineering, Ad Sales, Programming, Operations, Product, Architecture) to capture and analyze requests, define data needs, and align priorities.

Translate complex business requirements into actionable product features and conceptual models.

Technical Collaboration & Solution Design

Partner with architecture and solutions leaders to identify optimal technical solutions that meet client and business needs.

Work closely with engineering teams and vendors to implement automation and workflow optimizations.

Data-Driven Product Development

Perform hands-on data exploration and analysis of large datasets to inform product decisions and enable data-driven features.

Continually leverage business insights and analytics to refine platform strategy and solve high-impact problems.

Quality Assurance & Compliance

Define and execute user acceptance testing for new features and integrations.

Ensure all workflows and vendor deliverables adhere to NBCUniversal standards and industry regulations.

Incident & Change Management

Coordinate resolution of operational issues promptly to minimize disruption.

Manage change requests effectively to maintain stability in live environments.

Reporting & Analytics

Track and report on vendor performance metrics (uptime, error rates, turnaround times).

Provide actionable insights and recommendations to improve service quality and operational efficiency.

Documentation & Governance

Maintain comprehensive documentation for processes, integrations, and SLAs.

Ensure all product and vendor workflows comply with internal standards and regulatory requirements.

All other duties assigned

REQUIREMENTS:

2+ years workflow optimization experience in media, gathering client requirements, writing product and/or technical specifications, working with development teams, and managing content supply chain workflow roadmaps as well as launches

2+ years of direct client engagement experience

Bachelor’s degree or equivalent experience required.

3+ years of relevant work experience in the technology or media industry.

2+ years’ experience in a role demonstrating strong technical, quantitative, and analytical skills.

2+ years’ experience in a role exhibiting excellent written and oral communications,

DESIRED EXPERIENCE:

1+ years’ Product Management experience with exposure to AI/ML, automation, or data platforms

Experience in Television/Broadcast, Media, Technology, or related field

Experience with Agile methodology

Experience with using Jira or a similar system to track and maintain feature requirements and development progress

Natural problem solver, who is adaptable in a fast-paced environment and is highly collaborative

effective interpersonal skills, project management, and strong formal presentation abilities.

Experience in the SDLC process, with a focus on scoping, iteration planning, user story and acceptance criteria writing, rollout management.

Strong analytical and problem-solving skills - capable of assessing ambiguous situations, evaluating diverse factors, and adapting existing approaches to devise effective solutions.

Proven ability to influence and collaborate with senior stakeholders - including those unfamiliar with the subject matter, by tailoring communication style and providing guidance on challenging iss…