Home Services Dispatcher & Customer Advocate

Callwaycool seeks a Customer Service Representative in Phoenix, Arizona, to be the first contact homeowners reach out to. Responsibilities include booking calls, dispatching technicians, and managing customer communications effectively.

The role requires a customer-service-first mindset, proficiency in multi-line phone systems, and familiarity with ServiceTitan. Ideal candidates will have a background in HVAC or plumbing and a strong commitment to customer service.