Senior Manager, Operations Development
Carvana · Tempe, AZ · Posted Jun 11, 2026
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About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!
About the team and position
The Senior Manager of Operations Development is responsible for leading the Inspection Center Operations Development team through continuous improvement projects by proactively and effectively leveraging the Operations Development team to create and refine processes within Carvana’s Inspection Center organization using lean methodologies. Additionally, this position will work closely and communicate with all departments and levels throughout the business to deliver proactive thorough, cost and quality improvements in a fast-paced, dynamic production environment.
What you’ll be doing
Takes a proactive approach in assessing new continuous improvement opportunities and provides guidance to the team on appropriate courses of action
Partner with Inspection Center functional experts to create and set vehicle standards to best meet our business need and provide an exceptional customer experience
Serve as a resource for the Reconditioning Training team when developing content regarding work processes, standards, etc.
Responsible for maintaining a strategic roadmap of Operations Development goals and team structure, and career development
Acts as a key thought partner to Inspection Center senior leadership on problem solving initiatives
Review and provide guidance on Operations Development justification for major projects, with a cost savings greater than $1M within Inspection Center operations
Support team in obtaining buy-in on major projects through effective communication with multiple departments across the organization
Deliver cost reductions on time and under budget on major projects, and effectively report out on results to Senior Leadership
Proactively identify opportunities for continuous improvement by developing standard work and visual training within existing processes
Serve as a cross-functional business partner across the organization to provide direction on the creation of labor standards and line staffing models
Creates strong working relationships within all levels of the organization
Provides coaching, direction, and leadership support to team members in order to drive results
Ensure compliance with all environmental, health and safety guidelines
Live the Carvana values
Other duties as assigned
What you should have
BS in Industrial or Manufacturing Engineering (MBA preferred)
Minimum of 5 years of engineering experience in a lean manufacturing environment
At least 3 years of experience managing cross-functional teams or projects (Ideally with direct reports)
Proven track record of implementing successful projects that impact the bottom line
Knowledge and understanding of lean manufacturing
General knowledge of OHSA guidelines
Willingness to travel between Carvana facilities across the U.S, as projects require
Valid driver’s license
A clean driving record with no more than two moving violations or DUI’s in the last three years
Excellent communications skills to all levels of the organization, oral and written
Ability to work through teams to achieve results
Strong analysis and decision making ability
Excellent facilitation skills through engagement, diplomacy and diverse opinions
Ability to work independently as well cross-functionally in a team setting
Proficient computer skills including AutoCAD, Excel, Word
What we’ll offer in return
Full-Time Position with a competitive salary
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy, both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able t…