Customer Service Representative
Berman Auto Group · Chicago, Illinois, United States · Posted Jul 6, 2026
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Berman Nissan of Chicago is seeking a professional, positive, and friendly Customer Service Representative to join our team!
Location: Berman Nissan of Chicago
Schedule: Monday-Saturday 8:00AM-5:00PM; (Sundays & one weekday off)
Pay: $20/hr+ Bonuses!
Remote : No
Customer Service Representative - Vehicle Exchange Program
We are looking for a professional, positive, and friendly Customer Service Representative to be a part of our Vehicle Exchange Program! In this role, you will play a key part in engaging with our Service customers in person , presenting exciting opportunities to upgrade their current vehicles.
Responsibilities:
Educate customers on the benefits and options available through our Vehicle Exchange Program
Deliver outstanding customer service with a friendly and professional demeanor
Interact with both new and existing customers to present opportunities for upgrading their current vehicle through the Vehicle Exchange program
Act as a liaison between customers and the service department while their vehicle is being serviced
Utilize strong decision-making and active listening skills to understand and address customer needs effectively
Ideal Candidate:
Professional, positive, and approachable attitude
Strong communication and interpersonal skills
Ability to make informed decisions and actively listen to customer concerns
Benefits/Perks:
Competitive PTO Policy
Multiple low-cost medical insurance options plus FREE TeleHealth
Low-Cost Dental, Vision & Life Insurance Options
Short Term & Long Term Disability
Paid Training
401K
Automotive Service & Sales Discounts
Opportunities for Advancement!
Valid driver's license with a clean driving record (minimum of 3 years)
Fluent in Spanish, preferred
Prompt, courteous, and enthusiastic personality
Strong follow-up and multitasking abilities
Strong computer skills
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.