Administrative Assistant - Apply Now!

DYNE Hospitality Group is the largest franchisee of Tropical Smoothie Cafe, a fast-growing restaurant brand known for its delicious smoothies and innovative menu offerings. DYNE Hospitality Group embraces a mission to create opportunities by leveraging individual talents and fostering an environment where every team member excels in their unique gifts. Founded on the principles of operational excellence, DYNE values its team as family and prioritizes the growth and development of each employee. The company is committed to providing competitive wages, comprehensive benefits, and long-term career advancement opportunities to its team members. Their culture is deeply ingrained in everyday operations, with four core values: Invest In People, Understand Why, Make Smart Decisions, and Make It Happen, which guide all hiring, training, performance reviews, and company communication.

This job opening offers a full-time position with a starting wage of $18.00 per hour plus benefits. The position serves as a key administrative and customer service role within the front of the house. The ideal candidate will provide proficient clerical support, handle reception duties, and ensure a welcoming and professional environment for guests and employees. Critical attributes for success in this role include integrity, reliability, excellent communication skills, and the ability to work effectively in a fast-paced setting. The candidate must also demonstrate strong organizational and time management skills, proactive problem-solving, and the ability to independently prioritize competing demands.

The role involves supporting senior leadership, particularly the Vice President and other assigned executives, with high-level administrative assistance. Duties include drafting company communications, handling invoice approvals, preparing various reports and documents, and managing office supplies and basic bookkeeping functions. Additionally, this position involves liaising with building landlords, technicians, and other external parties to help maintain smooth facility operations and troubleshoot issues as they arise.

Customer service is a major focus for this role, with expectations to greet guests warmly, answer phone calls, direct visitors, and manage messages efficiently. The successful candidate will also track project deadlines, coordinate meeting room bookings, and assist with travel and logistics arrangements for out-of-state team members. Handling customer complaints and escalating issues appropriately is also an essential part of this position. By maintaining ownership of assigned projects and administrative responsibilities, the individual helps ensure that business operations run effectively and deadlines are consistently met.

Overall, this role offers an exciting opportunity to join a company that values culture, invests in its people, and drives continuous growth. Candidates who align with DYNE Hospitality Group’s core values and bring excellent communication, teamwork, and organizational skills will thrive in this position and find ample opportunities for professional and personal development within this dynamic environment.

• High school diploma or equivalent
• Previous experience in administrative or clerical roles preferred
• Strong written and verbal communication skills
• Ability to manage multiple tasks and deadlines
• Proficiency in Microsoft Office or similar tools
• Strong customer service orientation
• Ability to work effectively both independently and in a team
• Detail-oriented and highly organized
• Proactive problem-solving skills
• Comfortable working in a fast-paced work environment

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