Hotel Front Desk Night Auditor

About the Position

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience. We provide the tools and training to bolster your hospitality career goals.

Responsibilities

• Ensure all guests feel they are having an exceptional experience at the property.
• Process additional administrative, bookkeeping, and accounting procedures as required.
• Execute front desk clerk duties as required, such as processing reservations and check‑ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, and occupancy percentages.
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
• Respond to guest inquiries, process reservations, and check‑ins alongside other front desk agent tasks as required.
• Close the business day and start new.

Qualifications

• Proficiency with computers is required; experience with reservation and accounting software is desired.
• Front desk clerk duties, guest services, night auditor, or previous hospitality experience is preferred but not required.
• Diploma or equivalent from high school is required; some college is desired.
• Outstanding communication skills and excellent customer service skills are required.
• Overnight shift; requires flexible hours and ability to work overnight shifts.

Compensation

$13.50 - $14.50 hourly