Store Manager - REEDS Jewelers, Greenbrier Mall

At  REEDS Jewelers , we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you’ll find more than a job, you’ll find a career with purpose, growth, and lasting impact.

Greenbrier Mall serves as a key retail hub in Chesapeake , attracting a diverse customer base from across the Hampton Roads area. Chesapeake offers a family-friendly atmosphere, highly rated schools, access to beautiful waterways, and a short drive to Virginia Beach and Norfolk. This location is ideal for a retail professional seeking career advancement with the bonus of coastal living and a strong community feel.

Store Manager

Step into a leadership role with one of the most established names in fine jewelry. REEDS Jewelers is proud to celebrate 79 years of excellence in 2025 as a family-owned, values-driven brand known for our exceptional customer experience, premium merchandise, and deep-rooted integrity.

We’re looking for a dynamic, results-oriented Store Manager to lead a high-performing team and drive the continued success of one of our key locations. This is more than a job, it’s an opportunity to shape a team, champion a client-first culture, and grow a rewarding career in luxury retail.

What You’ll Do

Sales & Business Leadership

Own store performance, exceeding sales goals and KPIs

Leverage sales analytics to drive strategy and opportunity

Lead by example as a selling manager and brand ambassador

Oversee visual presentation, product mix, and promotional execution

Client Experience

Deliver a seamless, personalized luxury experience to every customer

Inspire the team to build long-term client relationships through effective clienteling

Drive special events and creative engagement with clients

Lead from the floor during peak moments and events

Actively seek and respond to client feedback

Team Development

Recruit, train, and retain top-tier talent

Coach with consistency and clarity to support team growth and development

Create a culture of accountability, performance, and celebration

Facilitate continuous learning and ensure completion of training programs

Operations & Store Standards

Ensure flawless execution of daily operations

Monitor inventory, security, and loss prevention

Oversee compliance, safety, and store policy adherence

Maintain back-of-house organization and optimize operational efficiency

Our Values

We lead through REEDS’ core principles:

Integrity – Do what’s right, always

Performance Excellence – Drive results and growth

Stewardship – Build trust at every turn

Professionalism – Lead with confidence and consistency

Entrepreneurial Spirit – Think boldly, act decisively

Team Orientation – Support, uplift, and collaborate

Passion – Love what you do and share it with others