Office Manager, Bilingual

Hours: 40 hours per week; Monday - Friday, 8:30 am to 5:00 pm

Pay Rate: $29.81 to $30.11 per hour. There is a $5,000 bilingual differential add-on to annual pay for this position.

Education: High School diploma/GED required

Benefits:

• 19 days of PTO and 12 paid holidays per year
• Monthly contribution of $100 towards qualified student loan debt; access to Public Service Loan Forgiveness (PSLF) program for eligible individuals
• Choice of medical plans, with minimal employee cost/expenses and excellent coverage
• Several dental plan options; vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Free Employee Assistance Plan
• Employee discount program, including pet insurance plans
• Opportunities for advancement and growth

As an Office Manager, you will:

• Assist the Program Director in the ICM (Intensive Care Management) program.
• Organize, coordinate, and monitor all non-clinical administrative functions of the program office.
• Manage the medical records; maintain accounting and budget records for program expenditures.
• Act as lead for clerical and reception staff, if designated
• Perform a variety of administrative and accounting tasks including data entry, reporting and tracking information for program management as well as maintain accounts payable and receivable.
• Compile and analyze information or data as requested and coordinates collection and preparation of operating reports.
• Act as administrative liaison with central office human resource personnel.
• Conduct duties with a high level of confidentiality.

Additional Qualifications and Skills

• Bilingual Spanish is required for this position
• At least one year of senior level administrative support required
• College level math and communication skills preferred
• Strong phone etiquette, ability to multi-task, ability to manage multi-phone lines, strong attention to detail, strong organizational skills, and must thrive in a fast-paced environment
• Proficient computer skills, including intermediate MS Office knowledge
• A valid California driver’s license in good standing, personal vehicle, and proof of insurance is required to fulfill the essential functions of this position.
• Able to pass criminal/background clearance

Join CRF's newest team - Intensive Case Management services in South San Diego County!

Intensive Case Management (ICM) is a community-based program serving adults living with serious mental illness who require a higher level of support to achieve stability and independence. The program focuses on individuals with complex needs who may be at risk of hospitalization, homelessness, or disengagement from care.

ICM utilizes a multidisciplinary, team-based approach to provide comprehensive, individualized services in the community. Staff work closely with clients to coordinate care, support access to housing and benefits, assist with medication and treatment engagement, and build skills to promote recovery and independence.

With smaller caseloads and a strong emphasis on outreach, ICM allows staff to develop meaningful relationships with clients while delivering high-quality, person-centered care. This model is designed to improve overall outcomes, reduce crisis utilization, and support long-term community integration.

If you need assistance completing the application, please send an email to CRFCareers@comresearch.org

We are an Equal Opportunity Employer

Office Manager