Maintenance Sales Representative

A FirstCall Mechanical Company

MAINTENANCE SALES REPRESENTATIVE

Location: Tampa, FL

WHO IS FIRSTCALL MECHANICAL?

Kenyon is a commercial HVAC services company based in Tampa, FL. Founded in 2001, Kenyon partnered with FirstCall Mechanical in 2024.

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

Benefits Overview

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowance

Position Overview

We are currently seeking a Maintenance Sales Representative to drive the growth and profitability of our HVAC Service business. This role is responsible for identifying new business opportunities, developing relationships with prospective customers, and securing long-term service agreements that deliver value to our customers and support FirstCall Mechanical's continued growth. The ideal candidate is a proactive, goal-oriented sales professional who excels at creating opportunities, building relationships with key decision-makers, and expanding our presence within the commercial HVAC market through service agreement sales, preventative maintenance solutions, and customer-focused partnerships.

Job Responsibilities

• Proactively identifies, targets, and develops new business opportunities through prospecting, networking, referrals, market research, and relationship building.
• Creates and maintains a strong sales pipeline by consistently engaging prospective customers, scheduling appointments, and advancing opportunities through the sales process.
• Conducts discovery meetings and sales calls with Facility Directors, Property Managers, Building Owners, and key decision-makers to understand HVAC challenges, operational goals, and service needs.
• Identifies customer pain points related to equipment reliability, system performance, energy efficiency, operating costs, and preventative maintenance needs.
• Educates prospective customers on the value of proactive HVAC maintenance, service agreements, digital service solutions, sustainability initiatives, and long-term equipment performance.
• Develops customized service solutions by leveraging FirstCall Mechanical’s capabilities and resources to meet customer needs and create long-term partnerships.
• Prepares, presents, negotiates, and closes proposals while effectively communicating the value of FirstCall Mechanical’s HVAC service and maintenance offerings.
• Drives growth of recurring maintenance agreements by converting new opportunities into profitable customer relationships and expanding service opportunities.
• Collaborates with operations teams to ensure successful customer onboarding, kickoff meetings, and a seamless transition from sale to service delivery.
• Maintains accurate sales activity, customer information, pipeline updates, and account progress within BuildOps and other company systems while developing territory growth strategies aligned with FirstCall Mechanical’s goals.

Accountabilities

• Consistently achieves sales goals by generating new opportunities and expanding FirstCall Mechanical’s customer base.
• Continually develops technical HVAC knowledge and sales skills through FirstCall Academy and ongoing industry learning.
• Delivers an exceptional customer experience to ensure FirstCall Mechanical remains the trusted partner for HVAC and Refriger…