Housekeeping Technician

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Location:

Come and experience a lifestyle surrounded by the beauty of the mountains. With year-round outdoor activities right in your backyard, you'll have quick access to a wide range of music, sports, and cultural events. Enjoy easy flight access to major cities and explore new destinations with discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are committed to your development through world-class training. You'll also have the chance to contribute to the community by engaging with local initiatives that support both regional and global causes. Take advantage of opportunities to expand your network and knowledge through collaboration with Four Seasons colleagues across various locations. We aim to provide a workplace where you can advance your career, maintain an active lifestyle, and build connections with your team and the community.

About the Role:

The Housekeeping Technician is a vital role within the Housekeeping Team, ensuring that all cleaning and maintenance tools are properly maintained, operational, and ready to support the guest experience. This team member plays a key part in upholding superior cleanliness and maintenance standards across the hotel.

• Ensure all assigned guest rooms are cleaned and maintained in compliance with Four Seasons standards.
• Examine rooms regularly to ensure cleanliness and check for missing amenities or provisions.
• Exhibit sincere hospitality and encourage the use of hotel services and products.
• Anticipate and respond to guest requests, ensuring timely and professional service.
• Safely operate cleaning equipment and machinery, reporting any defects or accidents promptly.
• Immediately report any found guest keys or belongings in check-out rooms to the Housekeeping Office.
• Maintain an orderly linen room and ensure cleaning equipment is regularly serviced and well-maintained.
• Communicate to management about rooms requiring no servicing or marked with Privacy indicators.
• Report any required repairs or maintenance tasks via the HotSOS platform.
• Manage the proper storage and maintenance of all cleaning equipment.

What You Bring:

• A minimum of one year of experience in a similar role, with a preference for candidates with a luxury hotel background.
• The ability to lift at least 50 pounds and stand for long periods during shifts.
• Proficiency in operating cleaning tools and equipment.
• A keen eye for detail and a dedication to maintaining cleanliness.
• Fluency in English, with strong communication skills.
• Current work authorization.

What We Offer:

• $21.32 per hour worked.
• Benefits to enhance your lifestyle during the winter season.
• Access to Merchant Passes and Eco Passes.
• Participation in a retirement savings plan with matching employer contributions.
• Comprehensive medical, dental, and life insurance options.
• Discounted travel packages, dining, and spa services at Four Seasons Hotels and Resorts worldwide.
• Access to an employee cafeteria for meals during your shifts.
• Free dry cleaning for your uniform.
• A supportive work environment focused on your personal and professional growth.
• Opportunities to advance both domestically and internationally.
• Your feedback and suggestions are actively implemented to improve the employee experience.

Schedule & Hours:

• This position is full-time.
• The ideal candidate should be flexible to work morning, afternoon, and evening shifts, including weekends and holidays.