Atlassian Platform Administrator, Product & Technology Operations
Boomilp · United States of America · Posted Jul 7, 2026
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About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business. The award-winning Boomi Enterprise Platform is the active data foundation that delivers essential agentic infrastructure enabling organizations to drive agentic transformation and harness the power of AI with secure, scalable connectivity. Trusted by over 30,000 customers and supported by a network of 800+ partners, Boomi helps organisations of all sizes achieve agility, efficiency, and innovation at scale. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
How You’ll Make an Impact
We’re looking for an experienced Atlassian Platform Administrator to join our Product Technology (P T) Operations team. You’ll be a primary subject matter expert for our Atlassian Cloud suite owning configuration, automation, and developer tooling for the software development teams we support.
This is a hands-on role that blends day-to-day platform administration with meaningful project work: building automation, integrating tools, and designing scalable workflows. You’ll collaborate closely with engineering, product, and IT teams to keep our Atlassian environment running smoothly and evolving to meet new needs.
The P T Operations team sits at the intersection of tooling, process, and enablement. We keep the platforms that our engineers, product managers, and IT staff rely on every day running reliably and we build the workflows and automation that help those teams do their best work. You’ll work alongside a small, collaborative team that values craft, curiosity, and a low-ego approach to problem-solving.
What You Will Do
Administer our full Atlassian Cloud suite — Jira Software, JSM, Confluence, Jira Product Discovery, Bitbucket, StatusPage, and Guard — including user accounts, permissions, project configurations, and Marketplace/Forge app management
Design and maintain custom workflows, issue type schemes, screen schemes, and automation rules (native Automation and ScriptRunner/Groovy) that match how engineering and product teams actually work
Build and maintain JQL-based filters, dashboards, and reports that surface actionable insights for engineering and product leaders
Develop REST API integrations and bespoke functionality using ScriptRunner, Groovy and/or JavaScript to connect Atlassian products to adjacent systems
Gather requirements from cross-functional stakeholders, translate them into scalable platform configurations, and maintain thorough documentation of all customizations and processes
Provide escalated support and contribute to roadmap planning for the P T tooling ecosystem
The Experience You Bring
5 to 8 years of hands-on experience administering Atlassian Cloud products in a technology or SaaS environment
Deep JQL knowledge and demonstrated experience customizing workflows, permission schemes, screen schemes, and notification schemes at scale
Proficiency with ScriptRunner and Groovy for Jira automation; comfort with JavaScript and REST APIs for custom integrations
Experience configuring Jira Service Management (JSM) including SLAs, queues, portals, and ITSM workflows
Familiarity with Jira Product Discovery (JPD) and linking discovery work to delivery
Strong communication skills and experience working directly with engineering and product stakeholders at all levels
Familiarity with PDLC and SDLC: you understand how the teams you support accomplish their work
Bonus Points If You Have
Experience with eazyBI for Jira Cloud for advanced reporting and custom metrics
Familiarity with Atlassian Guard (access security, CASB, audit logging)
Experience with Forge app development or Atlassian Connect app configuration
Experience with GitHub and GitHub Actions alongside Bitbucket
Basic SQL proficiency for querying operational data sources
Familiarity with AI-assisted tooling in Atlassian or adjacent platforms
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Location
US Remote
Boomi is committed to fair and equitable compensation practices. Base compensation for this position in our corporate headquarters in Conshohocken, PA ranges from $85K - $106K. Final compensation will be determined by various factors including the candidate’s knowledge, skills, and experience. An overview of our benefits can be found here .
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