Bilingual Account Manager (2+ years of Janitorial Supervisory Experience Required)

Extraordinary Bilingual Account Manager & Sales Leader – Central/East Valley

A Call to the Right Account Manager & Sales Professional

This may not be for you.

But if it is, you’ll know almost immediately.

This isn’t a “help wanted” post. It’s a signal — designed to reach the one right person for it.

Who This Role Is NOT For (as in applying will be a waste of time for you and for us)

This will NOT work if…

• You prefer the comfort of a large corporate environment with layers of management and clearly defined silos (we are a growing, local, family-owned business that moves fast and expects ownership at every level)
• You are not fully bilingual in English and Spanish — fluency is non-negotiable because our clients and our teams deserve seamless communication
• You want a pure “hands-off” sales role or a desk-only account management position (this is a player-coach role with regular on-site inspections, client visits, and real operational involvement)
• You see cleaning as “just a service” rather than a way to help people do what they love in clean, safe, healthy environments
• You are uncomfortable being measured on both client retention/growth and new business results (this is a performance role by design)

Why Keepers Exists

At Keepers, our Purpose is simple and demanding:

We exist to help people do what they love.

We are a growing, local, family-owned commercial janitorial company that treats every team member — and every client — like family. We take care of the spaces where Arizona businesses operate: offices, medical facilities, industrial sites, warehouses, and more.

Our work isn’t about pushing mops and calling it a day. It’s about creating environments where people can focus, perform, and thrive. It’s about reliability, trust, and quietly making a real difference in the places that matter most.

Account management and sales at Keepers exist to serve that mission — not to chase quotas at the expense of relationships, and not to overpromise or under-deliver.

How We Think About Service & Growth

We don’t believe growth comes from aggressive tactics, empty promises, or treating clients like transactions.

We believe growth happens when:

• Service standards are upheld with pride — not inflated claims ● Relationships are built on trust and follow-through ● And a clear, reliable path to exceptional results is delivered with consistency

This role is not about “selling cleaning.” It’s about becoming the trusted advisor who helps businesses protect their people, their spaces, and their peace of mind — while growing our positive impact across Arizona.

If that distinction matters to you, you’re in the right place.

This Is Not a Pure Sales or Pure Service Role

We are not looking for someone who wants to close deals and disappear, nor for someone who only wants to manage accounts without driving new growth.

We are looking for someone who believes:

• Service is the foundation of sales ● Excellence is kindness ● Relationships aren’t finished until they’re deepened and expanded ● Follow-through matters more than flash ● Beautiful proposals that don’t produce results are a misuse of everyone’s time

If you believe your job ends at signing the contract, this role will feel uncomfortable. If you believe your job is to own the entire client experience and grow the business responsibly, this role will feel like responsibility — in the best way.

Who This Role Is For

This role is for a builder with ownership mentality and a service-first heart.

You may be a fit if you:

• Have experience in commercial services, facilities management, contract cleaning, property management, or B2B client-facing roles ● Understand long-term relationship building and the trust-based decisions that come with facility services ● Have personally managed accounts and driven new business development (calls, networking, RFPs, proposals, closings) ● Can translate real client pain — cleanliness standards, safety, reliability, cost control — into honest, compelling conversations and solutions ● Care about retention rates, revenue growth, and client outcomes — not just activity ● Are comfortable being measured ● Want a real scoreboard ● Believe results are a form of care

This role starts intentionally as player–coach. You will do the work. You will build the relationships. You will help scale responsibly over time.

If you prefer directing work you’ve never personally owned, this won’t be a fit — and that’s by design.

What You’ll Be Building

Keepers already has strong reputation, loyal clients, and a family culture that sets us apart.

What we don’t yet have is a consistent, predictable engine for both protecting and expanding our client base across the Phoenix metro area.

That’s the work.

You will:

• Own a portfolio of accounts as the primary point of contact — building trust through on-site quality inspections, audits, and proactive service ● Personally drive new commercial cleaning contracts through prospecting, netwo…