Field Application Engineer (PTV)

We have an immediate need for a Field Application Engineer to join the Testing Verification & Validations team. This position will work closely with customers providing hands-on support for Vector solutions in the customer’s environment, and lead Vector activities to ensure customer satisfaction.

Your Responsibilities:

Provide strong technical support for PC-based network tools used by product developers and test engineers at OEM’s and suppliers.

Facilitate success of current products and identify requirements for future solutions.

Maintain excellent knowledge of Vector test and validation tool chain features and operation.

Work with customers to gather new tool requirements and work with Vector product development teams on behalf of the customer.

Proactively initiate customer contact to develop positive, long-term, business relationships.

Manage and implement projects to assist customers integrating Vector tools into their processes

Identify and propose customer training opportunities including scope of instruction.

Contribute information to market strategy by monitoring competitive products and providing feedback from customers.

Provide customer training services, including helping to develop courseware and providing instruction in classroom and workshop environments.

Conduct demonstrations and customer workshops to promote Vector tools within customer organizations.