DIRECTOR OF PROPERTY MANAGEMENT

ALL APPLICATIONS WILL RECEIVE CONSIDERATION WITHOUT REGARD TO AGE, COLOR, DISABILITY, NATIONAL ORIGIN, RACE, RELIGION, GENDER AN/OR ANY OTHER NON-MERIT FACTOR

Note: This position is designated as part of the Emergency Management Response Team. During emergencies and disasters, you may be required to report to work.

Duties and Responsibilities:

Responsible for the oversight of multiple housing communities, through subordinate personnel and monitoring fiscal and occupancy status, for properties, through regular reports. Responsible for direct budget preparation, monitoring budgets, preparing reports of departmental activities and fiscal status, monitoring operating practices and procedures and recommending changes to promote efficiency and achieve/maintain a high performance status; participating in pre-employment interviews, supervising, evaluating performance and training site personnel. Reports directly to the Executive Director. Responsibilities include, but are not limited to, the following:

• Inspects properties to ensure they are maintained in safe and decent condition and in good repair. Monitors and reviews HUD physical assessment scores and inspects a sampling of buildings, unit make-readies, curb appeal and condition and organization of common areas and offices.

2. Monitors work order reports to ensure all work orders are addressed in a timely manner; audits a sampling of maintenance work at each property to ensure quality work and good craftsmanship; ensures staff

follow-ups on any delinquent items; makes recommendations for capital improvements to the Director of Asset Management.

3. Provides assistance and direction, in the development and administration of the annual budget. Monitors expenditures on a continuous basis, to ensure properties are within budget.

• Ensures that assigned properties present an aesthetically pleasing appearance in accordance with established property management standards.
• Monitors compliance with HAS’ policies regarding utility allowances, maximum rents, flat rents, maintenance charge list and all other fee schedules. Conducts flat rent study annually to ensure rents are comparable with market unassisted units.
• Assists the Executive Director with the development and implementation of strategic planning process and the development of goals, objectives, policies, procedures and priorities for the department. Develops management tools to monitor key community assessment indicators. Prepares reports, including departmental, agency and HUD reports to assess progress towards goals and to assess compliance.
• Implements and monitors assigned communities crime detection and prevention initiatives to ensure all required corrective action is accomplished. Reviews all relevant police reports, resident reports and any other sources of information regarding lease violations or criminal activity. Tracks statistical data and identifies trends within each development. Receives investigative reports on allegations of program abuse. Evaluates reports and refers those considered to be substantial violations.

8. Ensures that staff and site-based partners are performing tasks as outlined in contracts, grant proposals, MOUs and/or strategic plans.

9. Ensures that resident lease terminations and grievance hearings are properly processed. Monitors lease enforcement by providing information and assistance as needed.

• Meets with residents, resident organizations, and external agencies to receive input regarding the operation of housing programs, assesses needs, and addresses concerns.
• Oversees the development and implementation of marketing plans and strategies in order to promote high levels of occupancy.
• Oversees schedule for emergency on call responsibility and follow-up on emergencies to ensure proper handling.
• Prepares and submits monthly reports detailing the prior month’s occupancy and fiscal performance.
• Performs other duties as assigned.

Qualifications and Knowledge:

• Bachelor's Degree in Public Administration, Business Administration/Management, Social Sciences, or other closely related discipline, plus ten (10) years of progressively responsible experience in affordable housing, including two (2) years at the supervisory or managerial level. Master’s degree is preferred. Certified Property Manager (“CPM”) designation preferred.
• Knowledge of HAS’ policies and procedures, and Department of Housing and Urban Development (“HUD”) rules and regulations, that applies to property management.
• Knowledge of agencies that provide assistance and services to residents, including some knowledge of eligibility requirements.
• Ability to maintain required records such as tenant files, vacancy reports, etc.; read and interpret policies and guidelines in order to make sound decisions;
• A minimum of five years of management experience in public housing, HCV program, tax credit housing, assisted apartment management, and/or local government housing work (e.g. code en…