Operations Manager
Openwork · Olive Branch, MS · Posted Jun 2, 2026
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About Openwork
Openwork is a high-growth, people-first staffing company reimagining what modern hiring can be. Privately owned and proudly independent, we move fast, think big, and give every team member a real seat at the table. With over 50 years of experience, we’re combining industry expertise with a fresh, innovative approach — bringing ease, accessibility, and thoughtfulness to every step of the hiring journey.
We’ve been recognized as one of SIA’s Fastest Growing Staffing Companies and a ClearlyRated Best of Staffing® Client and Talent Award winner. As we continue to grow, every new hire plays a critical role in shaping our company and our future.
Why Join Us
Every internal role at Openwork is more than a job — it’s an opportunity to help build a progressive, modern staffing company from the inside out. We keep red tape to a minimum and encourage fresh ideas, bold thinking, and collaborative problem-solving. You'll be part of a close-knit, mission-driven team that values curiosity, trust, and results.
What We Offer
Competitive base salary with monthly commissions or bonus potential
Generous PTO and paid holidays
Comprehensive healthcare benefits
Dog-friendly offices (yes, really!)
A people-first culture built on collaboration, accountability, and shared growth
If you're looking for a place where your ideas matter and your work can make a real impact, we'd love to meet you.
Operations Manager 📍 Onsite| Full-Time | Service Delivery
As an Operations Manager at Openwork, you’ll play a critical role in keeping our branch running smoothly while leading and developing a team of recruiters. This is a true player–coach role where you’ll manage your own recruiting desk while also coaching others, driving performance, and ensuring exceptional service delivery for both talent and clients.
In this role, you’ll also serve as a key client-facing partner for our large manufacturing client, supporting day-to-day workforce needs while also stepping into more strategic conversations around staffing, performance, and workforce planning. You’ll balance hands-on execution with higher-level account management to ensure strong service delivery and long-term partnership success.
What You’ll Do:
Lead, mentor, and develop recruiters to ensure team KPIs and performance goals are consistently met
Manage your own recruiting desk, driving weekly GP and delivering high-quality placements
Serve as a client-facing partner for a large manufacturing account, supporting workforce needs, resolving escalations, and maintaining strong day-to-day communication
Participate in strategic client discussions, including QBRs, performance reviews, and workforce planning conversations
Optimize recruiting operations, processes, and workflows for efficiency, compliance, and scalability
Partner closely with recruiters to ensure alignment on client needs and delivery expectations
Build and maintain a positive, high-performance team culture grounded in Openwork values
Track, analyze, and communicate team and branch performance to the Market Manager
You’re a strong match if you’re:
A natural player–coach who leads by example
Comfortable working onsite and closely embedded with operations and client needs
Confident in client-facing conversations, especially in manufacturing or high-volume staffing environments
Skilled at influencing, coaching, and motivating a team to perform at a high level
Able to balance tactical execution with strategic account management thinking
Organized, detail-oriented, and strong in process execution
Resilient and adaptable in a fast-paced, high-demand environment
🤝 Why Openwork?
With over 50 years of experience, Openwork is reimagining staffing—bringing ease, accessibility, and thoughtfulness to every step. We’re proud to be recognized as a ClearlyRated Best of Staffing® winner and one of SIA’s Fastest Growing Staffing Companies.
We’re a small but mighty team, growing fast. When you join Openwork, you’re not just taking a job—you’re helping build careers, companies, and communities, one person at a time.
Ready to do work that matters? Join us. Let’s make hiring (and working) better—together.