Assistant Sales Engineer

NineStar Connect looking for a collaborative, detail-oriented professional to join our Business Sales team as an Assistant Sales Engineer.

This role supports the pre-sale, installation coordination, and post-installation process for business telecommunications services. Working closely with the Sales Engineering Project Manager, you’ll help ensure projects move smoothly from initial customer conversations through successful deployment. If you enjoy technology, problem-solving, customer interaction, and working across departments, this could be a great fit

What You’ll Do

Technical Sales & Project Support

Assist with customer meetings and pre-sale consultations

Help prepare quotes for cabling projects and hosted phone deployments

Coordinate internal resources for pre-installation walk-throughs

Support equipment readiness and deployment preparation

Hosted Phone & PBX Coordination

Partner with internal technical teams to support successful hosted phone installations

Assist with updates and training related to new products and technical procedures

Help maintain smooth communication between sales and operations teams

Post-Installation Coordination

Review post-install documentation and coordinate follow-up items

Work cross-functionally with Engineering, Operations, and Sales teams to support service delivery

Backup Operations Support

Occasionally assist with order entry and service order processing during staffing absences

Support accurate entry of business service orders into iVUE Connect

Help process service changes, additions, deletions, and repair requests as needed

2–3 years of experience in telecommunications, technical sales support, or technology coordination

Experience with hosted phone systems and/or PBX platforms preferred

Strong organizational and communication skills

Ability to manage multiple priorities while maintaining attention to detail

Experience with ERP systems and Microsoft Office Suite preferred

iVUE Connect experience is a plus

NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.

NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive.

Career Development:

• We value employees that have a desire to learn and provide reimbursement funds for continuing education. We’re also committed to in-house training and ongoing development.

Company Benefits:

• At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts.

Wellness:

• We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location.

Core Values:

• We’re guided by our core values - Act with Integrity, Embrace Differences, Committed to Community, Be Innovative, Make Each Day Meaningful, and Seek Quality Results and we’re looking for team members who share these values!