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Executive Administrative Assistant

Mental Health Association - Western MA · Chicopee, Massachusetts, United States · Posted Jun 29, 2026

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The Executive Administrative Assistant provides high-level administrative and operational support to the President & CEO and Chief Operating Officer. This role serves as a strategic partner to executive leadership ensuring alignment of priorities, coordination across the leadership team, and effective agency-wide communication.

Schedule: full-time, 40 hours per week, Mon - Fri 9am - 5pm

Pay Range: $22 - $24 per hour

Key Responsibilities

Executive & Leadership Support

Manage complex calendars for the CEO and COO

Coordinate leadership meetings and priorities

Prepare reports, presentations, and correspondence

Coordinate travel, expenses, and logistics

Leadership Team Coordination

Attend Senior Leadership meetings and record minutes. Follow up with members of the Senior Leadership team to obtain signatures when necessary

Track key initiatives and action items

Facilitate cross-functional communication across divisions and departments

Work with leadership on special projects

Agency Wide Communication

Manage communication flow from leadership to staff

Draft organizational updates and announcements

Ensure consistent messaging across the agency

Board and Governance Support

Serve as liaison to the Board of Directors

Prepare agendas, materials and minutes

Coordinate Board and committee meetings

Project & Administrative Management

Track executive and agency-wide projects

Maintain confidential records

Support events and leadership initiatives

Run regular reports for analysis purposes

Compose letters, reports, RFRs, and other materials to produce finished work ready for distribution within prescribed deadlines

Assist Director of Operations with the maintenance of copiers/printers by ordering toner, scheduling maintenance calls and troubleshooting machine errors when possible

Miscellaneous

Engage in continuous learning and development. Attend various workshops and training designed to enhance skills in areas such as supervision and computer competency.

Perform various other administrative duties. Act as backup receptionist when needed. Respond to inquiries from employees, outside agencies, and clients.

Maintain a safe workplace environment by identifying and addressing any safety hazards/issues, reporting all employee accidents to Human Resources and consumer accidents to supervisors, and following established MHA safety policies and procedures.

Perform other similar or related duties as directed

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