Barista - Ka La'i Waikiki Beach - Full-time

Hilton is a globally recognized leader in the hospitality industry, known for delivering exceptional experiences to millions of guests across the world. Founded with a vision to fill the earth with the light and warmth of hospitality, Hilton has grown into a powerhouse of world-class brands and award-winning cultures. The company is committed to not only providing outstanding service to its guests but also creating an exceptional workplace culture that values integrity, leadership, teamwork, ownership, and a sense of urgency to make every moment count. Hilton’s dedication to its employees is reflected in its repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune, highlighting the company’s commitment to nurturing a supportive, engaging, and rewarding environment for team members at every level of their careers.

The Ka Laʻi Barista position at Hilton's Ka Laʻi Coffee Boutique offers a unique opportunity to be part of this legacy by playing a crucial role in creating memorable guest moments through exceptional coffee, food, and retail experiences. This role is not just about serving drinks; it's about embodying the spirit of hospitality that Hilton is renowned for. The Barista is instrumental in driving both café and boutique sales while maintaining a welcoming and high-quality environment for every guest.

As a Ka Laʻi Barista, you will bring your upbeat and friendly attitude to every guest interaction, proactively seeking ways to enhance their experience. You will prepare coffee, tea, and specialty drinks according to standardized recipes and individual preferences, ensuring every beverage meets Hilton’s high standards. Additionally, mastering the menu is essential, as this knowledge enables you to assist guests confidently and answer their questions accurately. Efficiency and attention to detail are paramount as you take food and beverage orders, process transactions through the point-of-sale system, and complete each order promptly.

Another vital aspect of the Ka Laʻi Barista role involves engaging guests within the retail space of the Ka Laʻi Shop. Promoting products, maintaining a visually appealing merchandise area, and providing knowledgeable answers contribute to driving retail sales. Adherence to regulatory standards, including health, safety, sanitation, and alcohol awareness, ensures the well-being of both guests and team members. Hilton’s core values feature prominently in the day-to-day responsibilities, calling for a passion for hospitality, integrity, leadership, teamwork, ownership, and a commitment to excellence.

This full-time position embodies Hilton’s award-winning culture and offers a pathway to grow and flourish within a globally respected hospitality brand. Hilton supports every team member’s career journey, making it an ideal place to start or advance your career in hospitality while contributing to making every stay special and magical for the guests. Joining Hilton as a Ka Laʻi Barista means becoming part of a tradition of hospitality excellence and an inspiring workplace that values each individual’s contribution.

• high school diploma or equivalent
• previous experience in customer service or hospitality
• ability to prepare coffee, tea, and specialty drinks
• strong communication skills
• ability to operate point-of-sale systems
• ability to work flexible hours including weekends and holidays
• commitment to health and safety standards

OysterLink supports hiring across hospitality industries.