Dispatcher - Full-Time - Eligible for \$1,000 Sign On Bonus!

About the position

Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. This role will also have administrative duties such as updating logs. Make a difference in people's lives and become part of a team that makes safety a top priority.

Responsibilities

• Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion
• Monitor the Emergency Call System for independent living
• Track the status of residents involved in emergency situations
• Monitor Fire Alarm System
• Dispatch ambulance, private ambulances, or 911 as needed

Requirements

• Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
• Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
• Effective communication skills with residents, visitors, and staff at all levels

Benefits

• Medical, dental and vision packages
• Annual reimbursement for qualified wellness expenses
• Personal health coaching
• Telemedicine options
• PTO Plans
• Company paid volunteer hours for eligible team members
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues
• Additional healthy choice meal options at discounted prices
• Growth Opportunities