Logistics Coordinator

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration

and Business IT Support services to some of the world’s largest industry leaders, delivering

forward-thinking solutions based on multi-domain architecture. Customer satisfaction

and commitment to superior quality of service are our top business priorities, along with

investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global

simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Logistics Coordinator, you will play a critical role in supporting global logistics and

fulfillment operations by coordinating shipments, managing exceptions, analyzing

operational performance, and driving continuous improvement initiatives. You will serve as

a key liaison between internal stakeholders, customers, carriers, freight forwarders, and

third-party logistics providers (3PLs) to ensure the efficient movement of products across a

complex global supply chain network.

This is a full-time, onsite position at the assigned facility during standard business hours.

KEY RESPONSIBILITIES:

Logistics Fulfillment Execution

• Execute daily logistics transactions, including standard parcel, air freight, ocean

freight, and white-glove shipments.

• Coordinate shipment bookings with carriers, freight forwarders, and logistics

service providers.

• Obtain and validate required trade compliance, customs, and dangerous goods

(DG) documentation.

• Provide shipping instructions to internal stakeholders and external logistics

partners.

• Monitor end-to-end shipment activity and ensure timely execution against

established service levels.

• Proactively identify, investigate, and resolve shipment exceptions, including delays,

customs holds, delivery failures, and claims.

• Respond to customer inquiries by providing shipment status updates and logistics

process guidance.

• Manage inbound and outbound logistics activities while maintaining accurate

shipment records.

Cross-Functional Collaboration Vendor Management

• Serve as a primary point of contact between logistics operations and internal

customers, project teams, procurement, manufacturing, and other cross

functional stakeholders.

• Coordinate daily activities with third-party logistics providers (3PLs), freight

forwarders, carriers, and vendors.

• Support supplier and vendor onboarding activities, including process

implementation and operational readiness.

• Monitor logistics partner performance against agreed service levels and contractual

obligations.

• Escalate service issues and work collaboratively with vendors to drive corrective

actions and continuous improvement.

• Maintain strong working relationships with internal and external partners to ensure

operational success.

ESSENTIAL CRITERIA:

• Minimum of two years' experience in logistics, transportation, supply chain

operations, or fulfillment coordination.

• Experience managing domestic and international shipments through parcel, air,

ocean, and specialized transportation modes.

• Strong understanding of freight forwarding customs processes, trade

documentation, and supply chain operations.

• Experience working with transportation management systems (TMS), warehouse

management systems (WMS), ERP systems, or case management platforms.

• Proficiency in Microsoft Excel, Google Sheets, and AI data analysis tools.
• Strong analytical and problem-solving skills with the ability to identify trends and

recommend solutions.

• Excellent organizational skills with the ability to manage multiple priorities in a fast

paced environment.

• Strong verbal and written communication skills with the ability to effectively engage

stakeholders at all levels.

• Demonstrated ability to manage logistics exceptions and drive timely resolution.
• Customer-focused mindset with a commitment to service excellence and

operational execution.

DESIRABLE CRITERIA:

• Knowledge of Dangerous Goods (DG) shipping requirements and trade compliance

regulations.

• Experience working with Salesforce Service Cloud, AfterShip, PandoAI, Power BI,

Tableau, or similar platforms.

• Experience managing third-party logistics providers (3PLs) and carrier performance

programs.

• Experience supporting global logistics operations across multiple regions and time

zones.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; po…