Police dispatcher at California State University Fresno, CA

Police dispatcher job at California State University. Fresno, CA.

Temporary Police Dispatcher

Cal State University (CSU) Fresno

Fresno, California 93740 United States

Posted: Apr 07, 2025

Public Safety

Other

Police Dispatcher

(Police Dispatcher I)

This is an On-Call, Part-Time, Intermittent, Hourly, Temporary Position

Compensation and Benefits

Anticipated Hiring Hourly Range: $24.50 - $34.58 per hour depending on years of experience.

• This part-time, on-call, hourly, intermittent position is temporary and expected to end on or before 1 year from date of hire. Extension of this assignment is contingent upon sufficient additional funding and satisfactory performance.

Multiple positions may be filled from this recruitment.

Benefit Information:

• PST Retirement - Employee contributes 7.5% toward retirement.
• Sick - Accrue 8 hours for every 160 hours worked.
• Vacation - Accrues 6.67 hours for every 160 hours worked.
• Medicare - Employees contribution is 1.45%.
• Personal Holiday - Pro-rated based on the hours worked in the month the personal holiday is taken.
• Not eligible for fee waiver benefits.

Pay

• Hourly rate only valid for temporary, hourly, intermittent appointment.
• Eligible for shift differential pay.
• Cannot exceed 1000 hours in any given fiscal year.

Job Summary

The Police Dispatcher is a specialized classification within the Fresno State Police Department. The Police Dispatcher provides essential dispatch communications. Dispatchers are responsible for maintaining effective and efficient communications between the dispatch center, campus police officers, non-sworn department personnel, other university departments and personnel, outside emergency and law enforcement agencies, and the public. The Police Dispatcher also plays a vital role in records maintenance.

Key Qualifications

• Knowledge of current office methods, practices, and procedures.
• Working knowledge of public safety-related agencies and the respective communication protocols.
• Ability to:
• Learn the use of applicable automated dispatch and law enforcement systems and databases.
• Effectively use a phonetic alphabet.
• Provide clear and concise verbal directions quickly and accurately.
• Apply effective listening, writing and oral skill and competence in interpreting and communicating procedures, policies, information, ideas, and instructions.
• Transfer information accurately, both verbally and in writing.
• Follow oral and written instructions.
• Use standard office automation software including word processing, email, and related software applications.
• Handle a wide range of interpersonal interactions effectively.
• Maintain composure in highly stressful situations or when dealing with difficult individuals.
• Maintain the confidentiality of sensitive information.
• Work effectively with faculty, students, and the general public staff from diverse ethnic, cultural and socioeconomic backgrounds.
• Work day, night, and weekend shifts.
• Willingness and ability to work overtime for shift coverage and events as needed.
• A history of regular attendance and positive performance evaluations.
• Must have completed the Police Officers Standards and Training (POST) Dispatcher Course.
• Must successfully pass a POST Dispatcher Background Check.
• Must have a working knowledge of legal codes, requirements, and procedures for receiving complaints and calls for service, as well as dispatching officers and other public safety staff appropriately

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• High School Diploma or equivalent.
• Must have completed the Police Officers Standards and Training (POST) Dispatcher Course.
• One (1) year of dispatching experience in a law enforcement or comparable agency within the last five (5) years.
• Preferred Skills:
• Three (3) years of dispatching experience in a law enforcement or comparable agency within the last ten years.

Department Summary

The Fresno State Police Department is operational 24 hours a day, year-round, to provide assistance and to serve the campus community. We are comprised of two operational areas: Patrol Operations is responsible for the department's law enforcement functions. Traffic Operations is responsible for the department's parking and traffic management functions. Fresno State Police Department's 27 sworn officers have full peace officer powers in the state of California. Fresno State Police Department employs 16 Community Service Specialists, 7 dispatchers, and 5 administrative support staff members. Per statute, Education Code Section 89560, the department’s primary jurisdiction is university property and one mile beyond the campus property.

Application Instructions

Applications will be reviewed on an on-going basis.

Please click “” to complete the employment application for California State University, Fresno. Interested applicants must complete the a…