Market Development Manager (Access & Growth)
Mind247 · Scottsdale, AZ · Posted Jun 19, 2026
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Join MIND 24-7: Transforming Mental Health Care, 24/7
At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help . Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face . Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families . We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day .
Market Development Manager (Access Growth)
📍 Location: Phoenix, Scottsdale, and Mesa, AZ | 📆 Schedule: Full-Time (Market-Facing)
💰 Competitive Pay + Full Benefits
MIND 24-7 is building a movement to change how people access mental health care by creating an "always open front door." As a Market Development Manager , you are the face of our mission in the community—driving sustainable patient volume through disciplined referral development and high-impact relationship management. This is not a commission-based sales role; you are measured by conversion, referral quality, and the real-world impact you have on our mission and ethical standards.
Why Choose MIND 24-7?
✅ Mission-Aligned Compensation – Performance metrics tied to aggregate growth and ethical standards rather than traditional commission.
✅ Territory Ownership – Lead and manage your own defined field activity with a high degree of accountability.
✅ Strategic Collaboration – Partner directly with Clinical and Operations leaders to optimize care and support ED diversion.
✅ Diverse Partnerships – Build relationships across health systems, first responders, schools, and specialty practices.
✅ Career Growth – Be a key player in a rapidly expanding organization dedicated to healthcare innovation.
Your Role Impact
🔹 Build and maintain referral relationships with Emergency Departments, EMS, school districts, and behavioral health providers.
🔹 Own a defined territory aligned with our clinical sites, ensuring partners understand eligibility and referral pathways.
🔹 Execute daily field discipline with a minimum of four (4) in-person referral partner touches per business day.
🔹 Log all activity in the CRM within 24 hours to maintain accurate documentation and territory insights.
🔹 Optimize patient access by partnering with clinical leaders to improve referral-to-arrival conversion and reduce LWOBE.
🔹 Support market expansion by aligning outreach with payer strategies and new clinic launches.
🔹 Ensure full compliance with all healthcare regulations and Mind24-7 standards in every interaction.
🔹 Report directly to the VP of Growth with a dotted line to the COO to ensure alignment across the organization.
What We’re Looking For
✔️ Experience in Market Development – Proven track record in market-facing execution and driving compliant patient volume.
✔️ Territory Discipline – Highly organized with the ability to manage daily outreach targets consistently.
✔️ Strong Communication – Ability to articulate complex referral pathways and clinical outcomes to diverse stakeholders.
✔️ CRM Proficiency – Dedicated to accurate and timely documentation of field activity.
✔️ Mission-Driven Mindset – Passionate about behavioral health access and maintaining high ethical standards.
✔️ Analytical Skills – Focused on conversion metrics and sustained volume impact rather than activity alone.
Join a team that’s making an immediate impact on mental health care in Phoenix —with a strategic growth role, competitive pay, and a culture of collaborative ownership.
To support you in this essential work, we offer a benefits package grounded in e mpathy , including medical, dental, vision, life, and disability insurance . We provide a 401(k) plan with company contributions and accrued paid time off to ensure you have the space to rest and recharge . As an equal opportunity employer, we believe that diversity makes us stronger and we are committed to creating a culture where you can be your authentic self and truly belong . If you are ready to take o wnership of your impact and help us do great things, we invite you to apply today