Project Director

THE ROLE

We are looking for a Project Director to join our Agency Delivery and Operations department. This role is a hybrid of strategic leadership and tactical execution. While you will remain a hands-on, confident project director for select accounts, you will also play a critical leadership role in overseeing our project management teams, driving operational excellence, and ensuring our agency is resourced for success. You need to be a natural communicator and a confident leader who can mentor junior team members, implement scalable processes, and ensure internal teams and clients are set up to win.

WE ARE A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube.

WHY YOU’LL LOVE IT HERE

We like to laugh, we live for celeb gossip and we’re great on AUX

Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more

You best believe we know how to celebrate our wins. And our losses (it’s how we learn)

From carbon offsets to community kitchens, we’re passionate about making a difference

Did we say snacks? Because we have great snacks (Shoutout to Sheila who keeps the kitchen stocked)

YOU ARE

An operational leader who thrives in a fast-paced environment, responding quickly and proactively

A systems and workflow minded thinker who consistently explores new ways of working and more efficient processes.

Not interested in just following trends – you want to create them, both in campaigns and in internal agency processes

A true collaborator who can quickly identify key people to connect with to inform decisions with full context.

A self-starter, who’ll take ideas from concept to execution, navigating feedback like a pro and guiding junior team members to do the same

Agency experience is highly preferred for this role given the operational and resourcing focus. What matters is your deep understanding of agency dynamics.. This role is energetic, innovative and forward-thinking. In return, you’ll join a global agency dedicated to generating buzzworthy ideas for some of the world’s leading brands, while helping shape the operational backbone of our delivery teams.

WHAT YOU’LL DO

Act as a hands-on, senior-level project manager for select, high-priority accounts, taking ownership and seeing projects through to successful completion

Oversee, mentor, and guide Project Managers and Senior Project Managers, fostering their growth and ensuring high standards of work

Partner closely with the Head of Department to forecast out project needs across the agency

Ensure that the agency is properly staffed and resourced from a project management perspective, balancing team capacity with incoming client needs

Create, install, and optimize best-in-class project management processes across all project management teams, driving consistency and efficiency

Champion the proper use of project management tools, ensuring uniform adoption and best practices across the department

Manage portfolio-level project profitability, tracking burn rates and budgets, and guiding your team to course-correct as needed

Proactively anticipate and identify agency-wide resourcing or project-related issues and propose solutions before they impact delivery schedules

Ensure all work is signed off at the right stages, by the right people (including internal and external partners)

Leverage AI features within Google Workspace and other AI tools to automate step-by-step process documentation and supercharge team productivity

Innovate with proactive solutions, using advanced tools (A.I. suite), for identified friction points within the organization.