Lead UX Designer

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

The work we do and the innovation we drive

Our values of share, care a nd dare

Our borderless, global framework, which enables seamless collaboration

The role

As a Lead UX Designer , you are passionate about experience innovation and eager to shape the future of digital products and services. The ideal Lead UX Designer for Valtech combines exceptional design craft with strategic thinking, leadership, and a strong commitment to elevating both customer experiences and design teams.

You are a seasoned practitioner who thrives in complex environments, brings clarity to ambiguity, and inspires others through collaboration, mentorship, and innovation. You have a growth mindset, a passion for solving meaningful problems, and the ability to influence product and business decisions through human-centered design.

You will thrive in this role if you are:

A strategic thinker who balances business goals, customer needs, and technical realities

A natural leader who mentors others and promotes design excellence

A collaborative problem solver who challenges assumptions and drives innovation

Comfortable navigating ambiguity and influencing decisions at multiple organizational levels

Excited by the intersection of technology, creativity, data, and emerging AI capabilities

Experienced working in Agile product environments and consulting engagements

Role Responsibilities

As a Lead UX Designer at Valtech , you'll be responsible for leading experience design initiatives across products, platforms, and customer journeys while helping shape the overall design direction of the work.

You will collaborate closely with product managers, researchers, engineers, architects, strategists, and business stakeholders to define and deliver impactful digital experiences.

Key responsibilities include:

Lead UX strategy and execution across multiple workstreams or products

Design end-to-end experiences, user flows, interaction models, information architecture, and high-fidelity solutions

Translate customer research, business objectives, and data insights into effective design decisions

Facilitate workshops, discovery activities, and design-thinking sessions

Drive alignment among cross-functional teams and stakeholders

Advocate for user-centered design best practices throughout the organization

Partner with Product and Technology leadership to help shape product vision and direction

Promote and contribute to scalable design systems and reusable experience patterns

Present and defend design recommendations to clients, executives, and senior stakeholders

Provide mentorship, coaching, and constructive feedback to other designers

Help grow and strengthen the design practice through knowledge sharing, collaboration, and thought leadership

Champion accessibility, inclusion, and ethical design principles throughout the design process

As a trusted advisor to our clients, you'll have the opportunity to influence how organizations understand, prioritize, and implement experience design at scale.

Must Have Qualifications

To be considered for this role, you must meet the following qualifications:

8+ years of experience in UX Design, Product Design, Interaction Design, or related disciplines

Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, Architecture, or equivalent practical experience

Proficient in advanced conversational English

Demonstrated expertise in UX strategy, interaction design, information architecture, service design, and user-centered design methodologies

Proven experience leading complex digital product initiatives from discovery through delivery

Experience partnering with product and engineering teams in Agile environments

Strong portfolio demonstrating end-to-end UX thinking and measurable business impact

Expertise designing across responsive web, mobile applications, SaaS platforms, and design systems

Proficiency with Figma, Miro, and modern design and collaboration tools

Experience leveraging qualitative and quantitative research to inform design decisions

Strong facilitation, storytelling, and stakeholder management skills

Ability to influence cross-functional teams without direct authority

Experience mentoring or coaching designers

Deep understanding of accessibility standards and inclusive design practices

Excellent presentation, communication, and collaboration skills

Ability to balan…