Ream Analyst

The Ream Analyst – Mortgage Loan Amortization is responsible for processing amortization and posting adjustments on customer mortgage loan accounts. This role supports loan servicing accuracy by reviewing customer payment histories, recalculating amortization schedules, and ensuring proper allocation of payments between principal and interest.

The Ream Analyst works closely with mortgage servicing, payment processing, and customer service teams to resolve posting discrepancies and support mortgage modification activities. This position requires strong analytical, mathematical, and Excel skills, as well as experience working with mortgage or mortgage‑related transactions. Success in this role depends on attention to detail, the ability to manage multiple priorities, and a solid understanding of loan amortization principles.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

What Will You Do?

Prepare and analyze loan amortization schedules using Microsoft Excel to determine required posting adjustments

Review customer mortgage loan payment histories to ensure accurate allocation of principal and interest

Input and process posting adjustments related to mortgage modifications based on updated loan terms

Research, resolve, and respond to Customer Service Department (CSD) requests related to posting entries on mortgage accounts

Review daily and weekly reports and system queries to identify accounts requiring posting or amortization corrections

Ensure all posting adjustments comply with loan documentation, servicing guidelines, and internal controls

Complete special projects and additional duties as assigned by the Supervisor of Payment Processing

What You Will Bring:

Experience working with mortgage or mortgage‑related customer payment histories

General understanding of loan amortization schedules and mortgage servicing processes

Proficiency with Microsoft Excel or similar spreadsheet applications

Strong math, analytical, and problem‑solving skills

Ability to prioritize tasks and manage workload in a deadline‑driven environment

High attention to detail and accuracy

Why Westgate?

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage

Paid Time Off – Vacation, Sick, and Personal Time to Recharge

Paid Holidays

401(k) with Generous Company Match to Support Your Future

Daily Pay – Access Your Earnings When You Need Them

Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance

Wellness Programs to Support Your Well-Being

Flexible Spending Accounts (FSA)

Tuition Assistance to Help You Grow Your Career

Military Leave

Employee Assistance Program (EAP) – Support When You Need It Most

Life, Disability, Accident, Critical Illness, and Hospital Insurance

Pet Insurance for Your Furry Family Members

Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More

Low-Cost Gym Membership

NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents

Career Growth and Advancement Opportunities

Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Westgate Resorts is the largest privately held timeshare company in the world , with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For , we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico . Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.