Principal GenAI Data Engineer

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Principal GenAI Data Engineer to join our team. This is a Hybrid role based in San Jose, CA or Bellevue, WA (3 days in office), reporting to the Senior Manager, Enterprise AI Data Platform in the IT Data Strategy department. We are seeking an experienced technical leader to drive the design and implementation of enterprise-grade Generative AI data ingestion, knowledge preparation, and platform architectures that enable scalable, production-ready GenAI applications. This role focuses on architecting robust pipelines and platforms for ingesting, processing, governing, and serving structured and unstructured enterprise data for AI/LLM workloads. The ideal candidate combines deep expertise in enterprise data architecture, unstructured data pipelines, GenAI platform engineering, and strong software engineering skills in Python.

What you’ll do (Role Expectations)

Architect enterprise-scale GenAI data platforms for ingestion, transformation, enrichment, and serving of structured and unstructured data

Design scalable pipelines for enterprise knowledge ingestion from diverse data sources including documents, SaaS platforms, knowledge bases, collaboration tools, and databases

Define architecture for metadata extraction, chunking, enrichment, embeddings generation, and knowledge preparation workflows

Design AI-ready data models and storage strategies for vector, graph, and hybrid knowledge systems

Architect scalable unstructured data processing pipelines for text, images, PDFs, tables, and multimodal content

Who You Are (Success Profile)

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain

Expert-level Python programming and software engineering capabilities

Experience building distributed/scalable data pipelines for AI workloads

Strong understanding of unstructured data extraction and processing pipelines

Experience with vector databases, graph databases, and metadata/knowledge storage systems

Hands-on experience with clustering, entity recognition algorithms, and modern retrieval strategies (including RAG, search, and agentic AI workflows)

What Will Make You Stand Out (Preferred Qualifications)

Advanced experience architecting real…