Medical Assistant II

Position Details

Department: 01120 GCMG Cabarrus Family Medicine

Location: Kannapolis - Family Medicine

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule: M-F 8-5, no weekends, no holidays

Pay Range: $22.90 - $34.35

Major Responsibilities

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assists provider with or performs procedures as ordered.
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
• Conducts Point of Care testing (POCT) per standing order/provider order.
• Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice‑specific diagnostic testing in adherence to CLIA standards.
• Administers medications and vaccines safely following the rights of medication administration.
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately and in working order, with supplies adequately stocked.
• May assist with training and onboarding of other teammates; may serve as a role champion or committee member.
• Must demonstrate knowledge and skills necessary to provide age‑appropriate care, including understanding of growth and development over the lifespan and ability to assess and interpret clinical data for patients of all ages.

Education Requirements

• Greater Charlotte: High School Diploma or GED required. Completion of an accredited Medical Assistant program or acceptable military training per DD214.
• IL/WI Divisions: High School Diploma or GED required. Completion of an accredited or approved Medical Assistant program, or 2 years of verifiable full‑time experience as a Medical Assistant within the last 5 years.
• Wake Forest: High School Diploma or GED required. Completion of an accredited Medical Assistant program or acceptable military training per DD214.
• Floyd & Navicent: High School Diploma or GED required. Completion of an accredited or approved Medical Assistant program, or 2 years of verifiable full‑time experience as a Medical Assistant within the last 5 years.

Certification / Licensure

• Greater Charlotte: Current American Heart Association (AHA) BLS certification required; successful completion of Atrium Health’s competency assessment. Recognized or certified as a CMA or RMA by a national organization.
• IL/WI Divisions: Basic Life Support (BLS) for Healthcare Providers certification within 45 days. Certified or registered as a CMA or RMA by a national organization.
• Wake Forest: Current AHA BLS certification required, possible additional certifications (e.g., PEARS) within 1 year.
• Floyd & Navicent: Basic Life Support (BLS) for Healthcare Providers certification within 45 days. Certified or registered as a CMA or RMA by a national organization.

Experience

Two years of experience in a clinical practice setting as a Medical Assistant.

Knowledge / Skills / Abilities

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive relationships with patients, team members, and physicians.
• Proficient computer skills including keyboarding, navigation within a Windows operating system, and use of electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; when lifting >35 pounds use patient handling equipment with at least one other team member.
• Maintain functional speech, vision, hearing, and touch, with fine‐hand manipulation skills.
• Exposure to mechanical, electrical, chemical, blood, and body fluids hazards.
• Required to wear protective clothing and equipment as needed. Operates all necessary equipment.
• May be required to perform other related duties as needed.

Benefits

• Competitive base compensation within the listed pay range.
• Premium pay such as shift and on‑call pay.
• Incentive pay for select positions.
• Paid Time Off programs.
• Health, dental, vision, life, and short‑ and long‑term disability insurance.…