Front Desk Staff / Cashier

Overview

Join our dynamic team as a Front Desk Staff / Cashier in a Chinese Food Restaurant, where you will be the welcoming face of our organization, ensuring smooth operations and exceptional guest experiences. This energetic role combines customer service excellence with administrative precision, creating a lively environment that celebrates hospitality and teamwork. Your enthusiasm and professionalism will help foster a positive atmosphere for visitors, staff, and participants alike.

Duties

• Greet guests warmly upon arrival, providing friendly and efficient check-in and check-out services.
• Handle cash transactions accurately, including processing payments, issuing receipts, and balancing registers at the end of each shift.
• Manage guest inquiries and direct visitors to appropriate areas or staff members with clarity and confidence.
• Assist with event management tasks such as setting up spaces, coordinating schedules, and supporting event flow to ensure seamless experiences.
• Enforce safety protocols by performing basic first aid when necessary and responding promptly to minor incidents or emergencies.
• Support conflict management efforts by calmly addressing guest concerns and resolving issues professionally.
• Maintain cleanliness and organization at the front desk area, ensuring all materials are stocked and accessible.

Experience

• Proven customer service experience in a fast-paced environment, preferably within hospitality, resort, or entertainment settings.
• Understand Chinese is highly desirable.
• Prior experience in cash handling, POS systems, or retail environments is highly desirable.
• Familiarity with guest services, event coordination, or food service roles enhances your ability to excel in this position.
• Lifeguard experience or certifications such as CPR and First Aid are advantageous for handling emergency situations confidently.
• Experience working with children or in theater settings demonstrates adaptability and excellent public speaking skills.
• Ability to lift heavy objects safely (manual handling) and perform light physical tasks throughout your shift.
• Strong conflict management skills combined with a friendly demeanor help create a welcoming environment for all visitors.

This role offers an exciting opportunity to develop your hospitality skills while contributing to memorable guest experiences. We value energetic individuals who thrive on teamwork, enjoy engaging with diverse audiences, and are committed to maintaining a safe, fun atmosphere for everyone involved.

Pay: $21.95 - $26.43 per hour

Work Location: In person