Retail Sales Associate - Full Time
Curaleaf · Provo, Utah · Posted Jul 3, 2026
Apply on company site Track it in JobSkout
At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.
Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.
Retail Store Associate - Full Time
Type of Work: Full-Time
Shift Availability: Open availability including weekdays, evenings, weekends, and holidays is required.
Hourly Pay Rate: $16.00hr + tips
Location: 222 N Draper Ln, Provo, UT 84601
About the Role:
As a Retail Sales Associate at Curaleaf, you'll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.
You'll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you're recommending new items, handling purchases at the register, or chatting with a first-time shopper, you'll be building trust and showcasing what makes Curaleaf special. If you're passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.
What You'll Do:
•
Customer Experience & Teamwork
•
Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
•
Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
•
Address concerns with professionalism and resolve issues to ensure customer satisfaction.
•
Encourage loyalty by signing guests up for rewards programs.
•
Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.
•
Operations & Store Standards
•
Help open and close the store, handle cash, and follow all procedures and regulations.
•
Check IDs, update customer profiles, and process transactions accurately.
•
Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
•
Support inventory tasks like restocking, fulfilling online orders, and counting products.
•
Sales & Performance
•
Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.
•
Highlight deals and complementary items at checkout to boost customer satisfaction.
•
Stay on top of promotions and product updates to give customers a seamless experience.
•
Stay agile and adaptable in a fast-paced, ever-changing retail environment.
•
Take on extra duties as needed to support the team and store success.
What You'll Bring:
•
A high school diploma or GED.
•
At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.
•
A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.
•
The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.
•
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
•
Excellent communication skills, with the ability to connect with customers and team members alike.
•
Strong multitasking abilities and the agility to shift priorities as needed.
•
Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.
•
Solid time management and organizational skills to stay on top of tasks and responsibilities.
•
Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.
•
Basic proficiency in math and computer applications to support transactions and reporting.
•
A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.
•
Strong conflict resolution skills and the ability to remain composed under pressure.
•
Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.
•
A natural ability to build rapport and maintain lasting customer relationships.
•
A collaborative spirit and a commitment to working well within a team environment.
Even Better If You Have:
•
A background in a sales role with a focus on tracking KPIs and meeting sales targets.
•
Familiarity with e-commerce systems and order fulfillment processes.
•
Previous experience within a regulated retail setting.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the …