PT - AM Shift Restaurant Server

Job Title

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Job Responsibilities

This role will do the following:

Anticipate and respond to guest needs

Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude

Organize and prioritize service per appropriate service sequence

Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal

Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met

Deliver food and beverages to artist

Perform opening/running/closing duties according to HOB policy

Maintain line of sight/atmosphere control by circulating through work area throughout shift

Have the ability to memorize menus and daily specials

Remove dirty plates, glasses, etc., from green rooms once artist has finished

Clean spills on tables or around work area

Maintain HOB safety and sanitation standards

Have knowledge of all music, promotional or special events in the house

Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately

Communicate any last-minute menu changes or dietary restrictions to the kitchen staff for execution

Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival

Ensure all traces of previous occupants are removed and room is clean

Qualifications

This person will bring the following:

• 2-5 years high volume experience in restaurant operations
• Skill in guest relations
• Wine & Liquor knowledge
• High School Diploma
• Transportation in order to retrieve anything the artist may require that we do not carry on site.

Point of Sales knowledge, preferably MICROS

Responsible Alcohol Awareness Training Certification or Equivalent

Physical Demands/Working Environment

The working environment is fast-paced and the position requires extended periods of prolonged standing and working on your feet.

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

Live Nation Entertainment