Analyst I, Billing & Payments

1. Primary Purpose:

The Billing & Payment Analyst ensures all sales and orders are accurately billed and paid, validates that invoices reconcile with balance sheet reports, and continuously identifies process improvement opportunities. This role delivers quality customer service to internal and external stakeholders and operates under regular supervision.

2. Primary Duties and Responsibilities:

• Process daily and weekly data files accurately and by established deadlines
• Deliver timely and accurate weekly payments; proactively identify and resolve discrepancies to prevent payment issues for the external sales team
• Provide exceptional customer service to stakeholders
• Analyze billing and payment data to identify trends, variances, and anomalies, and clearly communicate insights and recommendations to stakeholders
• Identify opportunities to apply AI and automation to streamline processes, improve accuracy, and enhance analytical capabilities
• Review financial statements and perform detailed variance analysis of profit and loss reports
• Support the month-end close process in collaboration with the accounting team
• Review contract documents related to the compensation grid to validate that all billing and payment changes are executed accurately and on time
• Collaborate with team members to resolve daily operational challenges, including managing tight and competing deadlines
• Perform weekly and monthly billing reconciliations, investigate discrepancies, and work with stakeholders to resolve issues
• Maintain strict confidentiality of all financial information
• Other duties as assigned based on departmental needs.
• Comply with all company regulations, policies, procedures, and safety rules

Demonstrate regular, reliable, and punctual attendance