Lead Product Manager, Identity & Evidence Verification

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

We're hiring a Product Lead to lead the evolution of our identity and evidence platform powering both CLEAR Travel and CLEAR1 . This role is responsible for evolving the systems that establish, maintain, and leverage high-integrity identity across consumer and enterprise experiences—enabling seamless, secure interactions wherever CLEAR operates.

What You’ll Do:

Own the Identity Verification Platform

Lead the strategy and roadmap for CLEAR’s identity and evidence platform across consumer (CLEAR+) and enterprise (CLEAR1) products

Build reusable proofing, verification, and evidence services that power all CLEAR surfaces (mobile, web, airport, partner integrations)

Advance Identity Assurance Evidence Systems

Expand and optimize source verification to improve assurance, reduce cost, and increase coverage

Define how identity is established (proofing) vs. continuously evaluated (signals), and evolve both layers over time

Drive alignment with National Institute of Standards and Technology frameworks (e.g., IAL2/IAL3) while maintaining flexibility for real-world use cases

Build a Scalable, Reusable Identity Layer

Decouple identity from individual products—ensuring identity can be created once and leveraged across multiple experiences and relying parties

Develop systems for evidence storage, re-use, and auditability to support network-level advantages

Ensure interoperability with emerging standards (e.g., mDoc / ISO 18013-7)

Optimize Cost, Performance, and Resiliency

Drive down cost per proofing/verification through orchestration, vendor strategy, and intelligent fallback systems

Improve success rates and reduce false negatives/positives across all identity flows

Build resiliency into critical identity services to support high-scale, real-time environments

Own Data Integrity, Observability, and Compliance

Treat data integrity and traceability as first-class requirements across all identity systems

Build reporting, alerting, and audit tooling across all assurance layers and dependencies

Ensure systems are proactively compliant with regulatory and audit requirements—not reactive

Drive Cross-Platform Experiences

Ensure seamless interoperability between airport, mobile, web, and partner experiences

Identify and eliminate friction across enrollment, verification, account management, and recovery flows

Enable new identity-powered experiences across CLEAR+ and CLEAR1 ecosystems

Lead Cross-Functional Execution

Partner with engineering, design, operations, legal/compliance, and external partners

Translate complex identity and regulatory requirements into clear product direction

Drive alignment across teams and hold stakeholders accountable to outcomes

Operate as a Domain Leader

Serve as an internal expert on identity, proofing, and verification

Stay ahead of industry trends (fraud, deepfakes, synthetic identity, standards evolution)

Continuously identify opportunities to strengthen CLEAR’s identity moat

What you’re great at:

8+ years of product management experience, preferably in identity, fintech, security, or highly regulated environments

Strong technical fluency across backend systems, APIs, and distributed architectures

Deep understanding of identity proofing, authentication, and fraud systems (e.g., document verification, biometrics, device intelligence, data corroboration)

Familiarity with standards such as NIST 800-63 or equivalent assurance frameworks

Exceptional analytical skills—ability to decompose ambiguity and identify root causes quickly

Proven ability to define and execute multi-quarter strategies across complex systems

Strong grasp of cost structures and ability to drive meaningful efficiency improvements

Relentless focus on measurement—defines success through clear metrics and outcomes

Ability to balance customer experience, security, compliance, and business goals

Excellent communication and stakeholder management skills in a highly cross-functional environment

High ownership mentality—operates with urgency, accountability, and attention to detail

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning development with …