Sr. Loan Officer - Transit Employees Federal Credit Union (TEFCU)

Join Our Team as a Senior Loan Officer at TEFCU!

Transit Employees Federal Credit Union (TEFCU) is a member-focused, community-driven financial institution dedicated to serving employees of transit agencies and their families throughout the Washington, D.C. region. We are committed to delivering exceptional financial services with a personal touch while fostering innovation, efficiency, and long-term member relationships.

We are seeking a motivated and experienced Senior Loan Officer to join our growing team. This role is ideal for a results-driven lending professional who is passionate about helping members achieve their financial goals through personalized lending solutions and outstanding service. The Senior Loan Officer will play a key role in originating, processing, underwriting, and managing consumer loan products while supporting branch growth and member satisfaction.

KEY RESPONSIBILITIES

Consumer Lending & Member Service

• Interview loan applicants and evaluate financial information to determine lending eligibility.
• Originate, process, underwrite, and close consumer loans in accordance with credit union policies and regulatory requirements.
• Educate members on loan products, rates, terms, and available financial solutions.
• Build strong relationships with members by providing exceptional service and financial guidance.
• Resolve member lending inquiries and provide timely follow-up throughout the loan process.
• Ensure all loan documentation is complete, accurate, and compliant with internal procedures and regulations.
• Review credit reports, income verification, collateral documentation, and supporting financial records.
• Approve, deny, or recommend loans within assigned lending authority.

Sales & Relationship Development

• Identify opportunities to cross-sell credit union products and services that meet member needs.
• Support branch growth initiatives by promoting loan products and increasing member engagement.
• Maintain knowledge of current lending programs, rates, and market trends.
• Participate in community outreach and member engagement activities as needed.

Compliance & Operational Support

• Ensure compliance with federal and state lending regulations, credit union policies, and audit requirements.
• Maintain accurate loan records and documentation within lending systems.
• Assist with audits, reporting, and quality control reviews related to lending operations.
• Collaborate with branch staff and internal departments to ensure efficient loan processing and member satisfaction.

Leadership & Team Collaboration

• Serve as a subject matter expert and resource for lending staff and branch employees.
• Support training and mentoring efforts for junior loan officers and team members.
• Contribute to a positive, collaborative, and service-driven work environment.

EXPERIENCE & QUALIFICATIONS

• 2-4 years of experience in consumer lending, banking, or credit union operations.
• Proven experience with loan origination, underwriting, processing, and approvals.
• Strong understanding of consumer lending regulations and compliance requirements.
• Excellent communication, sales, and relationship-building skills.
• Strong analytical, decision-making, and problem-solving abilities.
• Experience reviewing credit reports, debt ratios, and income documentation.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with lending systems, digital banking platforms, and Microsoft Office Suite.
• Prior credit union experience preferred.

WORK SCHEDULE

• Monday – Friday: 8:00 AM to 5:00 PM
• Must be available to work extended hours as needed
• Must be available to work 1–2 Saturdays per month

BENEFITS OFFERED

• Medical, dental, and vision coverage
• Paid Time Off (PTO)
• Short- and long-term disability insurance
• 401(k) plan with 5% company match

WORK LOCATION

• In-Person