Assistant Account Manager -Commercial Lines
Edgewoodpartnersinsurancecenter · 2405 Satellite Boulevard Suite 200, Duluth, GA 30096 · Posted Jun 29, 2026
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Come join our team!
There are many reasons why EPIC Insurance Brokers Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
As an Assistant Account Manager in Mid-South Specialties, you will be responsible for any operational aspects of an account as well as day-to-day activities. This position will require a positive and coachable attitude to be successful. Strong multi-tasking and prioritizing skills are required.
LOCATION : Duluth Georgia. This is an in-office position M-F
WHAT YOU’LL DO:
Act as client advocate always.
Maintain a positive relationship and excellent communication with client and co-workers.
Respond promptly to client inquiries via phone, mail, and email in a professional and courteous manner. Strive to resolve all inquiries during first communication with client.
Certificate Requests
Follow up on Notices of Cancellation
Auto ID Card Issuance
Policy Change Requests
Check Mailbox Daily
Online Rating for Small Business
Follow up for Renewal Policy Issuance
Renewal Proposals
Binders
Invoicing
Process Audits
Post Documents to EPIC Portal
Update Sagitta
Obtain Loss Runs
Policy Checklists
Run M S Reports
Obtain Premium Finance Quotes
Run MVRs
Paperless Filing
Obtain Loss Runs
Create Loss Summary Tracking
Prepare Acord Applications
Become a student of the business. Seek insurance knowledge through training and education.
WHAT YOU’LL BRING:
High School / GED Education required/College Graduate Preferred
P C Insurance License or related work experience preferred.
If not currently licensed, it must be obtained within 90 days of hire.
Working knowledge of computers and relevant software applications, i.e., MS Office, Outlook, etc.
SKILLS AND ABILITIES
Possess excellent written, verbal, listening and organizational skills.
Strong Language, Mathematical, Analytical and Reasoning ability.
Must be able to work within a team environment.
Demonstrate a sense of urgency when responding to an inquiry.
Must possess the ability to multi-task and prioritize multiple projects.
Must possess attention to detail while meeting deadlines.
Must be punctual and reliable.
Attend internal and external training classes and seminars.
Must be able to keep information confidential.
COMPENSATION : The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit ou…