Analyst, College Access and Preparedness Operations

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

We are seeking an Analyst, College Access and Preparedness (CAP) Operations, to support the operational backbone of the CAP team. This role will help manage the systems, data, reporting, workflows, and cross-functional coordination that power the college access process across high school campuses.

About the Role

The Analyst, CAP Operations, will support the CAP Leadership team in executing and improving the systems that drive CAP outcomes across the full college access lifecycle. This role is responsible for maintaining accurate data, coordinating timelines and deliverables, supporting executive reporting, and helping ensure that CAP workstreams are completed on time and with fidelity to Success Academy standards. As needed, this role will also support related high school programming and operations, as well as other initiatives that strengthen scholar preparedness, access, and postsecondary success.

This role is ideal for a highly organized, detail-oriented, data-driven problem solver who thrives in fast-paced environments and enjoys building systems that make complex work clear, trackable, and scalable. The Analyst will work across CAP, other teams that support High School programming, Data Services, school-based teams, and partners within other business units to ensure leaders have accurate visibility into progress, risks, and outcomes.

This role will also help support AI-enabled workflows and process improvements that reduce manual work, improve accuracy, and strengthen the team’s ability to scale while maintaining a high bar for quality.

Key Responsibilities

Systems, Workflow Operational Support

Support the execution of CAP systems, trackers, workflows, and operational infrastructures.

Maintain clear timelines, ownership structures, dependencies, and status tracking across CAP workstreams.

Support operational execution across application deliverables, financial aid milestones, program participation, college commitment tracking, and related CAP processes.

Coordinate with CAP team leaders and members, Data Services, and school-based teams as necessary, as well as other internal and external stakeholders to ensure timely and accurate completion of deliverables.

Monitor upcoming deadlines and flag risks, gaps, or delays early to support strong execution.

Support the creation, refinement, and maintenance of playbooks, standard operating procedures, templates, and centralized documentation.

Data, Reporting Performance Tracking

Maintain accurate CAP data systems and trackers, ensuring data integrity, consistency, and usability across all workstreams.

Build, update, and manage dashboards and reports that provide visibility into scholar progress, application completion, financial aid milestones, participation, and outcomes.

Conduct regular audits of CAP data to identify discrepancies, incomplete fields, and process gaps.

Prepare recurring status updates and executive-facing reports that summarize progress, risks, trends, and recommended next steps.

Analyze performance trends to help CAP leaders identify gaps, improve workflows, and make data-informed decisions.

Partner with Data Services and internal stakeholders to improve reporting structures and ensure alignment between business needs and system capabilities.

Cross-Functional Coordination

Serve as a key operational point of coordination for CAP-related requests, including data pulls, advocacy requests, compliance needs, and administrative follow-up.

Support meeting preparation, agenda development, follow-up tracking, and documentation for CAP operations and cross-functional working groups.

Help ensure stakeholders have clear, timely information on expectations, deadlines, and deliverables.

Maintain organized systems of communication and documentation to support alignment across campuses and network teams.

Respond to ad hoc operational and analytical requests with urgency, accuracy, and strong judgment.

Project Management Execution

Support project planning across CAP and related high school programming initiatives, including defining milestones, owners, timelines, dependencies, and deliverables.

Track project progress across multiple workstreams, identifying risks, delays, or decision points and escalating them with clear recommendations.

Support the preparation of project plans, status updates, meeting agendas, follow-up not…