Tax Senior Manager, Private Client & Family Office Services

Job Summary

JOB DESCRIPTION

The Tax Senior Manager, Private Client & Family Office Services (PCS-FOS) acts as a leader within the PCS-FOS group. This position is tasked with assisting with building a robust PCS-FOS practice. The PCS-FOS Senior Manager is responsible for providing exceptional client service and supervising the work products of other professionals on the client relationship team; developing new business and working with the business development and marketing team as opportunities move through the pursuit process; mentoring and developing the interpersonal and technical skills of the other client relationship team members; and responsibly managing the PCS-FOS practice through mitigating risk and managing the financial performance of their respective client portfolio.

Additionally, in this role, PCS-FOS Senior Manager is charged with applying knowledge to understand potential tax issues, and recognizing, communicating potential risks and potential changes in the tax policy and making top-level decisions regarding filing, preparation and resolution of questions from federal / state agencies.

Job Duties

Client Service Delivery:

• Manages the full-life cycle of all assigned engagements by providing technical expertise in all areas within the finance and accounting function
• Understands the technology packages clients are using to support their accounting/finance functions
• Describes the major functions each system performs, and knows how the system performs those functions
• Explains the purpose and value of system functions that a client may not be using
• Identifies when a client is not using a technology package in a proper or efficient manner; learns new technology quickly, understands the essence of technologies, how they can be used, how they interact with other technologies and business functions, what the best methods/benefits are for using them, and applies these technologies to an engagement
• Actively explores what technologies are coming next and why, and how that applies to clients
• Facilitates effective discovery meetings with clients; uses open ended questions to identify what their objectives are, what financial information they value for management/decision making and why, as well creating a map of their current internal finance and accounting structure; looks for root causes and does not take information at face value; understands the complexity that can lie behind data
• Designs integrated solutions that respond to the specific situation; open to new ideas and solutions, and avoids “locking-in” to a single solution; knows BDO well enough internally to identify when services outside of PCS-FOS should be included and describes what these services achieve and how they operate
• Outlines the solution in a concise document and vets it internally with their leaders and other BDO stakeholders
• Accurately determines the cost of building a client solution
• Calculates the benefit to a client in dollar terms of the solution, using the pricing process
• Compares the differences between the perspectives, and if there is sufficient margin in between (given our confidence in our calculations) to have a profitable engagement, proposes a fixed fee based on current scope for review by leadership
• Formulates recommendations to client leadership on technical accounting issues, financial accounting policies and procedures and financial management issues;
• Educates clients on how their finance and accounting needs will evolve as their business grows
• Assists clients in identify next steps and persuades the client to value those unperceived needs
• Identifies what needs are critical versus what are not; looks at the business of the client holistically
• Periodically reviews solutions with their clients to determine if it is still the right solution for the current state of the business;
• Develops a compelling future vision for a client; communicates in such a way as to inspire clients to take the journey towards that positive future
• Assertively manages conflict; uses negotiation techniques to drive difficult agreements between opposing parties/ideas and generally leaves parties satisfied with the result
• Supports the client through business changes and helps to facilitate the change management process; is comfortable with ambiguity, knows when to create clarity (or when clarity is possible) versus when to make progress without full definition
• Acts as a partner to clients, as part of their team
• Diagnoses the relationships and political structure of clients and appropriately navigates these complexities
• Quickly and accurately assesses people’s perspectives
• Gathers and/or reviews information necessary from the client to execute on engagements; creates, develops and maintains strong business relationships with clients, both internal and external
• Understands tax planning considerations/concepts for various business entities; comprehends the information presented on different ta…