Dutch/Flemish Front Office Technical Customer Support | Remote from Greece
Mercier Consultancy Group · TELECOMMUTE · Posted Jul 7, 2026
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Are you a Dutch speaker living in Greece with a passion for technology and helping people?
We're looking for Dutch - speaking Front Office Technical Customer Support Representatives to join one of our international clients based in Bulgaria and Greece. In this role, you'll work remotely from anywhere in Greece.
As the first point of contact for customers, you'll provide friendly, professional support and assist with basic technical questions, account-related issues, and product guidance. You don't need an IT background, but you should enjoy troubleshooting, learning new technologies, and finding solutions.
If you're looking for a remote opportunity where you can combine your language skills with customer service and soft technical support, we'd love to hear from you!
Key Responsibilities
Provide first-line technical support to Dutch-speaking customers via phone, email, and/or chat.
Troubleshoot basic technical issues and guide customers through step-by-step solutions.
Assist with account, login, and product-related inquiries.
Escalate more complex technical issues to the appropriate teams when necessary.
Accurately document customer interactions and resolutions.
Deliver an outstanding customer experience while meeting quality standards.