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Onsite Enterprise Help Desk Agent
TWEST · Westlake, OH · Posted Jun 12, 2026
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The Onsite Enterprise Help Desk Agent handles incoming calls, emails, and helpdesk tickets from customer associates regarding mobile device (iOS, Android, Chrome Etc.) issues and support. This role documents and provides resolutions in a timely manner to maintain customer satisfaction. This is NOT a remote opportunity; candidates will report to our Westlake office daily.
POSITION HOURS: 11:00A.M. - 8:00P.M. MONDAY THROUGH FRIDAY ON-SITE.