Pharmacy Technician

Job description:

Exciting and unique opportunity to work with an Independent Specialty Pharmacy in Wylie, TX. Seeking a full-time, highly motivated, and energetic Certified Pharmacy Technician to help us provide timely and great service to our patients and doctors.

Our pharmacy is seeking a Pharmacy Technician to assist the Pharmacist with prescription management and communicating with physicians’ offices about patient medications. The successful candidate for this role will communicate with patients over the phone and in-store to address customer service issues and field questions about medications.

Duties and Responsibilities:

Specific duties will include, but not be limited to:

• Retrieving, pouring, counting, labeling, and reconstituting prescription medications
• Accessing, inputting, and retrieving information through the Pharmacy’s computer network to maintain accurate records.
• Creating accurate prescription labels.
• Obtaining refill authorizations from prescribers.
• Processing and preparing third-party insurance claims
• Communicating with physicians, patients, and third-parties, such as insurers.
• Maintaining accurate patient/ client profiles.
• Maintaining Pharmacy inventory.
• Preparing reports related to sales, usage, and inventory.
• Complying with established procedures, rules, and regulations.
• Providing completed orders to customers.
• Answering phones and directing customer calls to the appropriate personnel.
• Maintaining and cleaning equipment, work areas, and shelves.
• Accepting prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders.
• Greeting and assisting customers.
• Recordkeeping related to inventories, receipts, purchases, and deliveries.
• Packaging and labeling products under the supervision of the PIC.
• Unpacking and organizing incoming merchandise, including sorting items that require special handling.
• Checking for outdated medications and notifying the PIC of low inventories.
• Understanding confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information.
• Working as a team and communicating clearly.
• Handling customer problems/ concerns in a calm manner and referring them to the pharmacist accordingly.

Skills and Specifications:

• Ability to read and transcribe pharmaceutical information.
• Ability to act as a team player.
• Organizational and time management skills.
• Ability to work in a fast-paced environment.
• Ability to multitask.
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Computer skills as necessary to operate Pharmacy management software and other necessary programs.
• *Includes Full Medical Coverage, Dental, Vision, Flex Spending, Health Savings Account, 401k Matching Program, and Life Insurance. Bonus, Vacation, and Holidays**