Hospital Manager - Northlake Veterinary Hospital

For over three decades, Northlake Veterinary Hospital has defined comprehensive veterinary care in Mandeville, Louisiana. Since 1991, we have built a profound foundation of trust, reflected by our excellent 4.8-star Google rating from the community we serve. We pride ourselves on offering full-service medical support, encompassing diagnostics, advanced care, surgery, and urgent care, ensuring we are prepared for every aspect of a pet’s health journey. If you are looking for a hospital where you can immediately step into a high volume of complex cases and grow your clinical expertise alongside six skilled veterinarians, this is the environment where you can truly do your best work. When you join Northlake, you become part of a committed network focused entirely on your success. We understand that career fulfillment comes from continuous learning and strong mentorship. You will be supported in reaching your specific professional goals, whether that means pursuing credentialing as a technician, stepping into leadership, or simply deepening your clinical knowledge. Our network provides access to internal specialty consultations, dedicated continuing education resources, and programs designed to help every teammate feel respected, educated, and ready to advance in their career. The scope of medicine at Northlake Veterinary Hospital is highly robust, built to serve the critical needs of the Mandeville community seven days a week. We operate with extensive hours, offering care from 7:00 AM to 8:00 PM daily, including dedicated urgent care hours on Sundays, ensuring a consistent flow of complex and emergent cases. Our dedication to pet wellness goes far beyond preventative visits, actively incorporating advanced care, thorough testing and diagnostics, and complex surgical procedures to provide definitive outcomes for our patients. You will be instrumental in delivering this comprehensive, high-level medical support. Mandeville offers a desirable Louisiana lifestyle nestled right on the shores of Lake Pontchartrain. Located just across the Causeway from the New Orleans metropolitan area, you gain the benefit of excellent local living while still having access to world-class dining, culture, and entertainment just a short drive away. This community is known for its high quality of life, offering beautiful recreational opportunities and a welcoming environment perfect for individuals and families looking to set down roots in a scenic and supportive community while practicing high-quality medicine.

Your Impact as a Hospital Manager

• Cultivate a Healthy Culture: You'll be the champion for a positive, engaged, and collaborative team environment that aligns with our WAG values.
• Develop Your Team: You'll guide the career development of all team members, from onboarding and training to long-term growth and success.
• Drive Business Success: You'll have ownership of the hospital's financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.
• Build a High-Performing Team: You'll take the lead on recruiting, interviewing, and hiring top talent for all hospital roles.
• Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

What You'll Bring To The Team

• Proven experience managing a P&L, with a track record of driving results.
• A successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career…