German Customer Care for Technological Leader | Relocation to Athens, Greece

Are you a German speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated German-speaking Customer Care to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.

If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package , enabling you to relocate to Greece stress-free.

Key Responsibilities

Handle customer inquiries for German speaking customer through phone, chat and email.

Resolve complaints professionally to maintain high customer satisfaction.

Assist customers in software solutions.

Aid in billing inquiries.

Accurately document all customer interactions in the CRM system.

Collaborate with internal teams to improve product support and customer service processes.