12 Volt Installation Technician

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

ABOUT US:

At Netradyne, our team is committed to delivering solutions to our customers that advance their market leadership. Our focus is to continuously drive innovation while delivering meaningful, actionable data. The Netradyne Driveri® Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of Artificial Intelligence, Machine Learning and Edge Computing. The foundations of Driveri® are equally focused on providing comprehensive performance insights, highlighting positive activity, and significantly reducing the resources needed to address risk. Netradyne draws from a diverse team of innovators, technologists, and customer advocates to create an experience where customer success continues to motivate what is next.

Supported and funded by our investors, Softbank, M12, Hyundai Cradle, Point72 Ventures, Microsoft and Reliance Industrial Investments and Holdings; Netradyne is committed to building a world-class team of technologists and industry experts to deliver products that improve safety, increase productivity, and optimize collaboration within the organizations. With growth exceeding 3x year over year, our solution is quickly being recognized as a significant disruptive technology – that has put ‘legacy’ providers in a “spin” cycle trying to catch up. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

POSITION SUMMARY:

The 12 Volt Installation Technician provides implementation services, including project management, technical installation training, customer hardware support, hands-on device best practices, and sales support for the Netradyne Driveri mobile system. The Services Engineer may provide installation and deinstallation services, technical assistance, device and camera location planning, and work closely with Installation Service Partners to support high volume and multi-location installations. This role will support Mid-Market and Enterprise level customer projects. This remote position requires residence in the Western United States, Northern California or Pacific Northwest.

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

Train and assist customers (internal and external) with proper installation practices, including the use of all related products and services

Provide Project and Implementation Management Services for Mid-Market and Enterprise level Customer Implementations

Provide Train-the-Trainer Services

Provide Installation Services as required

Provide Technical Expertise for the Installation of 12v Netradyne Safety systems

Promote Best Practices and Standard Operating Procedures for vehicle specific installation services

Provide oversight for 3rd Party Installation Service Providers during assigned projects

Provide professional project management and sales support for assigned projects

Maintain professional customer service, frequent contact, and follow-up throughout the implementation

Contribute to the development of technical documentation, standard operating procedures, troubleshooting guides, and online support content related to vehicle-specific installation processes and procedures

Track and escalate all installation-related blockers to facilitate issue resolution

Regular travel to customer sites (60-80% of time)

QUALIFICATIONS:

Proficient and Expert Knowledge of 12 24v vehicle systems

Improved Knowledge of Vehicle mounted Cameras, Monitors, Sensors

Detailed Vehicle Knowledge of Wiring and Installation Procedures

Impeccable Troubleshooting and Alternative Installation Service Management

Ability to provide Efficient and Creative Training and Implementation instruction

Deep knowledge of the transportation industry and in-cab product services

Vehicle Telematics (including RP12226, J1939 OBDII)

Ability to travel to customer sites (60-80% of time)

Nice to Have:

PMP certification

Six Sigma (Yellow, Green, Black Belt) certification

Other industry certifications

Knowledge of NHTSA requirements

Education:

Bachelor's degree preferred

Compensation Package_Perks of being a Netradyne employee:

Competitive Salary + eligibility for yearly bonus.

Company equity

Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents

Generous PTO and Sick Leave

401(K) with generous company match

Disability, Life Insurance and Ancillary Benefits

And much more!

United States

$66,823 $88,364 USD

We ar…