8566/8318 Juvenile Hall Counselor II, ID#166229, JUV

Juvenile Hall Counselor IIs are peace officers as defined by section 830.5 (b) of the Penal Code. Under general direction, the Counselor II leads subordinate personnel engaged in the counseling and control of detained youth and young adults at the Juvenile Justice Center (which includes our Juvenile Hall and our Secure Youth Treatment Facility) and oversees various activities in the secured detention facility.

Working Conditions:

Individuals must be willing and able to respond to emergency conditions, which may involve physically subduing and restraining hostile youth and young adults who often have the size and strength of adults. Vision and hearing must be sufficient to perform the duties of the position. May involve considerable amounts of standing, walking and/or when necessary, running. This includes the ability to lift and/or move with assistance objects weighing up to 50 lbs or more. The Counselor II may be assigned to work day, swing and graveyard shifts, holiday and weekends.

Primary Job Responsibilities:

1. Leads the day-to-day operations and positive behavior development program of an assigned living unit or other areas of the facility; provides continuity of operating policies and procedures from shift to shift; interprets departmental policies; explains and interprets subordinate staff difficulties to superiors; oversees food service, daily recreation, and housekeeping activities; operates the central control station and has shift responsibility for the use of the telephone, public address system and the alarm procedure.

2. Provides training and mentoring to new counselors and subordinate personnel; ensures that established operating procedures are carried out effectively and efficiently; instructs counselors in communications with parents, probation officers, and others for the purpose of obtaining information; expedites decisions regarding the discipline and control of detained youth and young adults.

3. Receives newly admitted delinquent youth and young adults; coordinates counseling and orientation sessions for new youth and young adults; provides group and individual counseling; consults with supervisors regarding behavioral problems; collaborates with department personnel, school teachers, and medical and behavioral health clinicians in reference to the personal conduct and welfare of youth and young adults in custody; submits verbal behavior progress reports; advises parents of their children’s conduct and welfare; administers first aid and locates medical personnel when necessary.

4. Establishes procedures regarding security matters including the search for contraband; ensures that all materials and supplies that may be used as a weapon, are accounted for; supervises security procedures; supervising the movement and transportation of youth and young adults; handles hostile youth and young adults; directs shakedowns of individuals in units; inspects and maintains the cleanliness and repair of living units; orders supplies needed for unit operations and supervises the economic use thereof.

5. Oversees the preparation and maintenance of departmental records and individual case reports; prepares or reviews log entries, discipline reports, incident forms and interoffice memos. Maintains and updates databases and case management systems.

Education:

Possession of a Bachelor’s degree from an accredited college or university.

Experience:

One (1) year of experience in counseling, disciplining, and care for delinquent or dependent children.

License and Certification:

1. Possession of a valid California driver's license.

2. Possession of a valid Cardiopulmonary Resuscitation (CPR) certificate.

Substitution:

Experience in counseling, disciplining, and caring for delinquent or dependent children may substitute for up to two (2) years of the education requirement on a year-for-year basis. One (1) year of experience equals to thirty (30) semester units or forty-five (45) quarter units of college coursework.

Verification:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco appl…